Change Email Address Confirmation Email is Sent From

Hi,

You can change the FROM address under MailPoet > Settings > Basics.

Thanks!

I have a few issues I need to see if I can get corrected…

1) Does this change need to be made under the field “Sender of Notifications” or somewhere else? I filled that out with the name and email address of the sender, but the email is still coming from [email protected]. When I click the down arrow for “more info” in email, then it shows the email addresses I had filled out under “reply-to.” I can send a snapshot if you’d like…just don’t see a way to post it in this forum. Is this an issue that I need to fix with the plugin, or is it with my hosting company?

2) The confirmation email takes a really long time to send out. Is there a reason why this is and anything I can do to change this? It takes about an hour or longer before receiving it.

3) Can you just edit the current page it takes you to after the person confirms the link in the email, as well as the unsubscribe page? I want to change the look of it to match my other pages, but these pages have some features on it that I like.

A. Yes, you should change it in three places:

1. Sender of Notifications
2. FROM name
3. The third step of a newsletter

B. What’s your current sending rate? It’s under MailPoet > Settings > Send with.

C. Give this guide a read:
https://support.mailpoet.com/knowledgebase/customize-your-confirmation-pages/

I’m still struggling with changing the email address the notification comes from. I don’t send newsletters through this plugin, so I wouldn’t have to do the third step, right? I’m just using it to get email addresses for my database. I changed the from name and email address of the sender under “Sender of notifications.” Isn’t that step 1 and 2 all in the same? Do you have a guide on this at all?

Hi,

If you changed both the FROM name and the Sender of Notifications, and you’re still having issues, you might need to contact your host. Sometimes they force a FROM name.

Where is the FROM name? I want to make sure I changed it in the right spot. I know I changed the Sender of Notifications.

Do you have an email address I can email directly so I can send snapshots of the issue I’m having? I contacted my hosting company and we figured out part of the issue, but he said the other issue is still coming from the plugin. I think I can explain it better with images vs just describing it.

1. The FROM name is right underneath the Sender of Notifications.

2. Sure, just contact us here:
https://support.mailpoet.com/wordpress-forums/