Change date and time return status

Hi @navidsmh.

How to change the date and time of the return status to the desired date and time !?

I understand you would like to change the date/time of the return status, but it isn’t immediately clear what exactly you mean by return status.

Could you please provide us with a bit more information in regard to what you would like to achieve, and possibly a screenshot of the return status you are referring to? You can use the free https://snipboard.io tool to send the screenshot.

Additionally, please also send us your status report found under WooCommerce > Status page.

Cheers!

change date/time return status:
https://snipboard.io/R4Hahe.jpg

### WordPress Environment ###

WordPress address (URL): https://www.zigocamp.com
Site address (URL): https://www.zigocamp.com
WC Version: 6.5.1
REST API Version: ? 6.5.1
WC Blocks Version: ? 7.4.3
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 5.9.3
WP Multisite: ?
WP Memory Limit: 1 ????????
WP Debug Mode: –
WP Cron: ?
Language: fa_IR
External object cache: ?

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.29
PHP Post Max Size: 32 ???????
PHP Time Limit: 300
PHP Max Input Vars: 5000
cURL Version: 7.61.1
OpenSSL/1.1.1k

SUHOSIN Installed: –
MySQL Version: 8.0.17
Max Upload Size: 1 ???????
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ? wp_remote_post() ?????? ???. ???? ?? ????? ??????? ?? ???? ??? ???? ??????. 403
Remote Get: ?

### Database ###

WC Database Version: 6.5.1
WC Database Prefix: wp_
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### Post Type Counts ###

acf-field: 54
acf-field-group: 5
attachment: 12613
attribute_group: 56
br_product_filter: 3
custom_css: 2
custom-css-js: 3
elementor_font: 1
elementor_library: 12
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notifications: 1
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page: 31
post: 3
postman_sent_mail: 250
product: 1381
product_variation: 3044
product-faq: 7
product-sliders: 1
question_answer: 18
shop_coupon: 90
shop_order: 3372
shop_order_refund: 10
whatsapp-accounts: 1
woo-wallet-coupons: 31
wp_block: 1
wpforms: 3
yith_wc_qof_1: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (39) ###

Advanced Access Manager: ???? Vasyl Martyniuk <[email protected]> – 6.8.1
?? ???????: ???? Automattic – 4.2.4
???????? ??????: ???? ??????? ?????? – 1.6.2
?????????? ??????: ???? ??????? ?????? – 0.3
???? ??????? ???? ???????: ???? Deema – 1.0
DIGITS: ??? ??? ? ???? ?? ?????? - ???? ??: ???? ?????? – 7.9.1.10
DIGITS: ??????? ????? ????? ?????? - ???? ??: ???? ???? ?? – 2.0
??????? ????? ?? ????  DIGITS: ???? UnitedOver – 2.0.1
????? ??? ??????? JC WooCommerce: ???? ???? ?????? ??????? – 3.2
??????? ????: ???? ??? ?????? – 2.6.1
Login No Captcha reCAPTCHA (Google): ???? Robert Peake and Contributors – 1.6.11
????? ??????: ???? ???? ???? – 1.1.17
????? ???? ?? ???????: ???? ??????? ????? – 4.4.1
??????? ?????: ???? ??????? ????? – 5.9.8
Post SMTP: ???? Post SMTP – 2.0.27
??????? ??????? ??????? ???? ??? - ????: ???? Torob – 1.2.2
Side Cart For Woocommerce: ????  – 1.0
SVG Support: ???? Benbodhi – 2.4.2
????? ???????: ???? ?????? ????? – 1.2.0
WhatsApp Chat by NinjaTeam: ???? NinjaTeam – 3.1.7
????? ?????? ???? ?? ???? ???????: ???? ???? ?? – 2.1.2
Advanced Order Export For WooCommerce: ???? AlgolPlus – 3.3.1
WooCommerce Wallet Coupons: ???? Subrata Mal – 1.0.3
??? ???: ???? WCBeginner – 1.3.24
WooCommerce Conditional Shipping and Payments: ???? ??????? ????? – 1.13.0
???? ????? ????? ???????: ???? ??????? ?????? ??? – 3.3.5
?????? ???? ?? ???????: ???? ??? ??? ????? – 10.6.2
???????? ?????? ???????: ???? StoreApps | ???????? – 4.33.1
???????: ???? ???????? – 6.5.1
Yoast SEO Premium ????????: ???? ??? Yoast – 18.5
?????? Yoast SEO: ???? ??? Yoast – 18.9
WPForms: ???? 20script – 1.5.6
Yoast SEO: WooCommerce: ???? ??? Yoast – 14.6
YITH WooCommerce Wishlist: ???? ?????? ??? YITH – 3.9.0
Post SMTP: ???? Post SMTP – 2.0.27
WP Rocket: ???? WP Media – 3.10.1
Redis Object Cache: ???? Till Krüss – 2.0.25
???????: ???? ???????? – 6.5.1
??????? ?????: ???? ??????? ????? – 5.9.8

### Inactive Plugins (10) ###

Advanced Custom Fields PRO: ???? Delicious Brains – 5.11.4
Advanced Order Export  - Sales/Taxes (for last month): ????  –
Custom Product Tabs for WooCommerce: ???? YIKES
Inc. – 1.7.7

Direct Checkout for WooCommerce: ???? QuadLayers – 2.6.1
Max Mega Menu: ???? megamenu.com – 2.9.6
SEP gateway for Woocommerce: ???? Mojtaba Darvishi – 2.0.0
User Export (with their Meta Data): ???? Daniel Loureiro – 0.6.8
User Switching: ???? John Blackbourn & contributors – 1.5.8
WOOF - WooCommerce Products Filter: ???? realmag777 – 1.2.6.4
Woo Import Export: ???? VJInfotech – 5.9.17

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: Redis Object Cache Drop-In

### Settings ###

API Enabled: ?
Force SSL: –
Currency: IRT (?????)
Currency Position: right_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
inslider_special_offers (inslider_special_offers)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
special_offers (special_offers)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

?????? ???????: #4 - /shop/
??? ????: #5 - /cart/
????? ????: #6 - /checkout/
???? ??????: #7 - /my-account/
????? ? ?????: ? ???? ????? ???? ???

### Theme ###

Name: Newkala Child
Version: 6.4.2.1.95
Author URL: https://www.jhoobin.com
Child Theme: ?
Parent Theme Name: NewKala
Parent Theme Version: 6.4.9
Parent Theme Author URL: https://mirzacode.com
WooCommerce Support: ?

### Templates ###

Overrides: newkala-child/woocommerce/archive-product.php
newkala/woocommerce/cart/cart-empty.php
newkala/woocommerce/cart/cart-shipping.php
newkala-child/woocommerce/cart/cart.php
newkala/woocommerce/cart/cross-sells.php
newkala/woocommerce/cart/mini-cart.php
newkala/woocommerce/cart/proceed-to-checkout-button.php
newkala-child/woocommerce/checkout/form-billing.php
newkala-child/woocommerce/checkout/form-checkout.php
newkala/woocommerce/checkout/payment.php
newkala/woocommerce/checkout/review-order.php
newkala/woocommerce/checkout/thankyou.php
newkala/woocommerce/content-product.php
newkala-child/woocommerce/content-single-product.php
newkala/woocommerce/loop/add-to-cart.php
newkala/woocommerce/loop/loop-start.php
newkala/woocommerce/loop/no-products-found.php
newkala/woocommerce/loop/orderby.php
newkala/woocommerce/loop/pagination.php
newkala/woocommerce/loop/price.php
newkala/woocommerce/loop/sale-flash.php
newkala-child/woocommerce/myaccount/dashboard.php
newkala/woocommerce/myaccount/form-login.php
newkala/woocommerce/myaccount/form-lost-password.php
newkala-child/woocommerce/myaccount/my-address.php
newkala-child/woocommerce/myaccount/my-orders.php
newkala-child/woocommerce/myaccount/navigation.php
newkala-child/woocommerce/myaccount/orders.php
newkala/woocommerce/product-searchform.php
newkala/woocommerce/single-product/add-to-cart/variable.php
newkala/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
newkala-child/woocommerce/single-product/meta.php
/var/www/zgc/wp-content/plugins/jc-woocommerce-advanced-attributes//views/product-attributes.php
newkala/woocommerce/single-product/product-image.php
newkala/woocommerce/single-product/product-thumbnails.php
newkala/woocommerce/single-product/rating.php
newkala/woocommerce/single-product/related.php
newkala/woocommerce/single-product/review-meta.php
newkala/woocommerce/single-product/review.php
newkala/woocommerce/single-product/tabs/additional-information.php
newkala/woocommerce/single-product/tabs/description.php
newkala/woocommerce/single-product/tabs/tabs.php
newkala-child/woocommerce/single-product/title.php
newkala/woocommerce/single-product/up-sells.php
newkala/woocommerce/single-product-reviews.php
newkala/woocommerce/single-product.php

### Action Scheduler ###

????? ? ????? ???: 20,560
Oldest: 2022-04-23 14:39:11 +0430
Newest: 2022-05-24 13:02:47 +0430

### Status report information ###

Generated at: 2022-05-24 13:16:01 +04:30

• This reply was modified 2 years, 10 months ago by Navid M.H.

Hi @navidsmh

Thanks for the screenshot and system status report.

Image Link: https://cloudup.com/ch_YTKysZB8

Looking at the screenshot above it seems like you’ve possibly added a custom order status or Returned to WooCommerce. WooCommerce only has these order statuses below included within the free plugin.

https://woocommerce.com/document/managing-orders/#order-statuses

By default order statues do not have any date associated with them which can be changed.

The only editable date and time on a WooCommerce order would be the order created date which would be this one.

Image Link: https://cloudup.com/csq5ecC4HAc

When an order status is changed there is however a note left within the Order Note section. The date and time that note was create is not however editable.

Image Link: https://cloudup.com/cnWD41bFDMK

This thread has been inactive for a bit, so I’m going to mark it as closed. Hopefully, the above information was helpful to you.

Please feel free to open a new thread if you have any other questions.