• Resolved meniscus

    (@meniscus)


    Would like a feature in “Chained Products” to turn off the weight of those items.

    I already have the weight and carton size set for the main product and the chained items mess up the shipping charges.

    It also makes it impossible to do “Per product shipping” on the main product as it adds more shipping charges to the chained items.

    A snippet to fix this would be also helpful

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @meniscus!

    ‘Chained products’ is not a WooCommerce core feature. It looks like you are using a plugin for that.

    Could you please share your System Status to check further into this? You can find it via WooCommerce > Status. Select ‘Get system report’ and then ‘Copy for support’. Once you do this, paste in here your response.

    Thanks!

    Thread Starter meniscus

    (@meniscus)

    I was just trying to make a suggestion to the plugin author. If you have a link for them I can repeat my request (Store Apps)

    Oh, I understand!

    That’s why I was asking the System Status: to be sure of what plugin you are using and guide you in the right way.

    If you are using the Chained Products plugin, please create a ticket here to make your suggestion.

    Cheers!

    Hi there,

    We haven’t heard back from you in a while, so I’m marking this thread as resolved.

    Hopefully, the provided information was helpful, and you solved the issue. If you have any further questions, we recommend creating a new one.

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Chained Products Request’ is closed to new replies.