CF7 – status: spam

  • Resolved cdnwhite

    (@cdnwhite)


    5 years, 9 months ago

    Hi,

    I have found a problem which is affecting every single contact form on all of the websites I manage or have built (20+).

    I am using CF7 (latest updates) with Google reCaptcha v3. reCaptcha’s keys have been correctly added to CF7’s Integration page. Despite this all forms – default out-of-the-box ones and complex forms, all fail with the same error when trying to send from many different email addresses.

    I use Themeco’s Pro Theme, which bundles CF7 with it. Themeco’s support have confirmed that Javascript is correctly set-up and rendering, but that CF7’s console log invariably shows the below message for all failed attempts:

    message: There was an error trying to send your message. Please try again later.
status: spam

    How can I resolve this issue, please as it is affecting all production websites I operate, including those with live advertising campaigns.

    Please respond with all urgency.

    Many thanks,
    Christopher

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Tested your home page CF7 form – worked as expected.

    Thread Starter cdnwhite

    (@cdnwhite)

    Thanks Neil,

    I found the problem shortly before your response – after hours of searching!

    For anyone else in the smae situation, check your caching plugin. My issue was caused by two settings needed to be turned OFF:

    1. Load Javascript deferred
    2. Javascript combine

    I hope this helps others. It took quite a bit of finding and double-checking.

    Thnaks,
    Christopher

Viewing 2 replies - 1 through 2 (of 2 total)
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