CF7 does not send, spinner continues to rotate

  • Resolved Marc EWBANK

    (@hydrokube)


    1 week, 1 day ago

    Hello, we have a problem with a single customer website. We have installed CF7, where for some visitors, when they try to submit their form, the roulette wheel just keeps spinning and nothing happens.

    The page I need help with: [log in to see the link]

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  • Thread Starter Marc EWBANK

    (@hydrokube)

    Ticket Update: Issue Resolved. The problem has been successfully resolved using the following method:

    1. Deactivate all plugins except for Contact Form 7 (CF7) to verify if CF7 functions correctly on its own.
    2. Gradually reactivate the necessary plugins one by one, testing CF7’s functionality after each activation.

    On my end, I found that CF7 continued to work properly with each individual plugin activation. However, no definitive cause for the original issue was identified.

    Plugin Support Poonam Namdev

    (@poonam9)

    Hi @hydrokube,

    Thank you for the update. ?I am glad to hear you got it working.

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