CF7 causing critical error on website

hi @jan44

my advice is to enable the debug mode and check the apache logs – usually “cat /var/log/apache2/error.log | tail -99”

tell me if you find anything relevant here

Thank you Erik,

However, I don’t actually know how to do what you suggest.

I’ll try and get some advice on how to manage your debugging suggestion,

Thank you for your help

Jan

debug mode can be enabled editing the wp-config.php file in the wp root folder.

use fairy hands to modify it, change from:

define( 'WP_DEBUG', false );

to

define( 'WP_DEBUG', true );

remember, when you have finished debugging, to reset everything back to the way it was before (i.e. from true to false).

• This reply was modified 3 years, 7 months ago by Erik.

PROBLEM IDENTIFIED!

The critical error was caused because I use CAPTCHA fields and for some reason our server no longer has access to the GD and FreeType libraries that are essential, to the CAPTCHA process.

Thank you Erik for your help but I am sorry to say that I have no access to root directories or the skills to alter files such as .php etc. Thanks anyway. I’ve taken out the CAPTCHA fields and all is well – hopefully I wont get lots of spam -= we’ll see!

Thanks anyway.

identified problem and soon to be resolved