Certificates print a blank page

  • Resolved mpparker

    (@mpparker)


    6 years, 7 months ago

    We just updated LifterLMS on my client’s site and now when I print a certificate – I print a totally BLANK page. Tried on Chrome, IE and Edge. I can print a certificate in Edge but only if I print landscape, but the certificate is off center horizontally.

    Oddly – certificates print beautifully on 2 other websites I admin. Any ideas on how to fix for this client? Over 300 students have received certificates over the last few months and about 200 more are working on their courses – they all print their certificate when done to give to their supervisor when done. Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • @mpparker,

    This was resolved via email support but if anyone’s looking at this thread this was a theme compatibility issue resolved with the following custom CSS:

    
@media print {
    body.single-llms_certificate,
    body.single-llms_my_certificate {
        overflow-x: visible !important;
    }

    body.single-llms_certificate .wrapper_inner,
    body.single-llms_my_certificate .wrapper_inner {
        overflow: visible !important;
    }   
}

    This is very specific to this theme. I wouldn’t recommend using this CSS for any other theme!

    Tengo similar problema, pero no se donde colocar el código…!!!
    (no obstante, yo aún sin alumnos)

    @proyest,

    Custom CSS can be added to your site using the customizer: https://lifterlms.com/docs/add-custom-css-using-wordpress-customizer/

    This CSS was VERY specific to the original poster’s theme so I can’t promise that CSS will work.

    If you need more help would you please post a new topic about it and include a copy of your system report. If you’re using a FREE theme I can check it out and try to help. If you’re using a paid theme you should contact the theme developers for assistance.

    Best ,

Viewing 3 replies - 1 through 3 (of 3 total)
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