Certificate Name

Dear @skumar1st,

Thank you for the topic.

I want to mention, that the Quiz Name can be displayed in the Certificate with the %%quiz_name%% message variable.

See the screenshot below:

Also, if you want, you can remove the message variable and write any name you prefer there.

By the way, as you are referring to the Pro version of the plugin, you can contact us via this form for premium support. Our customer care specialists will always be happy to help you.

Commercial products are not supported in these forums.

Thank you.

No. I am asking here as free user because currently I am not pro member.

I want add Quiz Name in PDF file name and want to store certificate on google drive.

How to achieve this?

Dear @skumar1st,

Thank you for your reply.

Unfortunately, you can’t change the Certificate Name as it is a default one.
Also, the Certificates are not stored in Google Drive, they are stored in WordPress Directory.

You are welcome to contact us via this form if you have any questions related to the Pro version features. Our customer care specialists are always ready to help you.

Commercial products are not supported in these forums.

Thank you.

OK. I using as free user right now. so pls help here.

Suddenly today certificate pdf is not display any image media I think, I had change in mod security (using plesk) for google login purpose.

Did everything include restore but fail.

So how to fix this issue? Pls guide.

Dear @skumar1st,

Thank you for your reply.

Please let us know which version of the plugin you are using.

Also, please provide us with the link, where the given quiz is located for further investigation of your case.

Looking forward to your reply.

Thank you.

Thanks for quick reply.

Version 8.7.4 and see screen shot of certificate.

https://prnt.sc/GYQi34-sMD_u

I failed to fix this issue myself and just change server. Will check after domain propogate.

Pls guide if any other problem and anyone face this issue earlier.

Thanks.

Dear @skumar1st,

Thank you for your reply.

I want to mention, that the 8.7.4 version is of the Premium version.
You are using an old version of the plugin. The latest update of the plugin is the 8.7.7 version.

So, please update the plugin to the latest version and check the case again. 

Here is the?Update?Guide:
https://ays-pro.com/how-to-update-upgrade-ays-pro-plugins

Surely make a?DB backup?before upgrading for your safety (you can use?UpdraftPlus) so as not to lose the already created data.

I want to mention, that we are not allowed to discuss the Premium version features in this forum.
Please contact us via this form for premium support and further discussion.

Commercial products are not supported in these forums.

Thank you.

OK. How to insert extra line in certificate pdf. html code like br <br/> or blank p <p> code is not working properly.

Thanks.

Dear @skumar1st,

Thanks for your response.

As mentioned earlier, we can’t discuss the Pro version features as commercial products are not supported in these forums.
Please contact us via this form for premium support. Our Support Specialists are ready to help you.

Thank you.

Is illegal, If purchase pro version and don’t renew? Can I don’t get support as free version for your basic support?

User purchased pro and can’t renew because not earning and giving free service to society and using as your free plugin.

Why not giving support here in that case? You can tell for pro functionality support But If I asked for basic question of free plugin, you should provide support.

Rest is your call.

Dear @skumar1st,

Thank you for your reply.

I want to mention, that it is not a question related to the Free version of the plugin, as the Certificate feature you are asking for is a Premium functionality.

Also, as you mentioned, there is a necessity to renew your license, which means you currently can’t get support for the plugin.
We can’t discuss any questions related to the Certificate feature you are referring to, as commercial products are not supported in these forums.

Thank you.