Certain forms won’t send forms to certain email addresses

  • Resolved myriah505

    (@myriah505)


    7 years, 11 months ago

    I have several different forms built using this plug in on my website. One particular form will not send to a certain email address. All of the other forms submit to that same email address just fine. This problem just started occuring this week. If I change that form to submit to a different email address, then it works. What would you suggest?

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  • Plugin Author codepeople

    (@codepeople)

    Hi,

    Please check the “from” email address used in the settings. Note that if you use a “from” email from a public email service like “@hotmail.com”, “@aol.com”, “@outlook.com”, “@gmail.com”, … it will be filtered by most antispam systems since the email will be identified as “not originated at the expected server”.

    Try using a “from” address that belongs to the website domain.

    Thank you for using the plugin!

Viewing 1 replies (of 1 total)
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