CDN and Hard Refresh Breaks Website

  • Resolved thomsonkev

    (@thomsonkev)


    2 years, 8 months ago

    Report number: BYRWLQAJ

    Report date: 06/16/2022 22:04:18

    When I turn Off bypass-mode and go to my website some of the pages say pending and don’t load. If they happen to load after a long time and I hard refresh/reload CTRL+SHIFT+R the issue repeats.

    Hosting providers states IP’s are whitelisted as others on the shared server are using it?

    I have try shutting off- modsec, increasing PHP memory, put notimeout in the htaccess, reset the domain on quic.cloud, disabled all my plugins (as of now so theme will look funny).

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support qtwrk

    (@qtwrk)

    I tried with direct connection to your origin with LSCWP bypassed , it still doesn’t load properly

    please try fully bypass CDN and also disable the LSCWP , see how it behaves first , to narrow down where is the issue or where is not the issue.

    Thread Starter thomsonkev

    (@thomsonkev)

    @qtwrk This is probably because I had plugins disabled that were required for CSS
    I shut them all off to narrow it down. They are turn back on now so sight “should” load if it were working. You can try to bypass again, It does work great fully bypass CDN, no need to disable LSCWP.

    Plugin Support qtwrk

    (@qtwrk)

    try a purge all , I can see if I bypass the cache and forced into a new entry , it works

    please try if this still happens after purge all , and if so , how long does it take to happen ? instantly ?

    Thread Starter thomsonkev

    (@thomsonkev)

    @qtwrk,

    Yes tried purge all. If purge all it does happen instantly.

    After a week of troubleshooting my host moved me to a new server and the problem seems to be gone now. Sounds like something was amiss on their end.

    I want to thank you for attempting to help.
    I wish I could close this message with a solution, but in this case it was something with the server.

Viewing 4 replies - 1 through 4 (of 4 total)
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