• Resolved dyzmva

    (@dyzmva)


    What email ID does the plugin use? I am trying to CC myself to customer_completed_order but it does not work with the plugin. Without the plugin my CC code snippit works.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support villasupport

    (@villasupport)

    Hi,

    Our plugin utilizes WC-Email to send emails and the email ID is not supported.

    Best regards.

    Thread Starter dyzmva

    (@dyzmva)

    Then how will I go about to adding the CC or if I can disable the email sent out with the plugin. Because with the plugin it sends the shipping email twice unless I disable completed orders in the woocommerce email page. There is no option to disable to email send out on the plugin’s side.

    Plugin Support villasupport

    (@villasupport)

    Hi,

    I’m sorry for missing your message.

    In the WooCommerce email tab of the plugin settings, you can disable sending tracking emails, you can see this: https://prnt.sc/WNM5W0mXCLjc

    For the own tracking email of the plugin, please disable sending emails here: https://prnt.sc/OtIjDG8n1s03

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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