CC plugin 1.1.1 breaks website

  • Resolved susanbranchsmith

    (@susanbranchsmith)


    7 years, 11 months ago

    I’ve installed with existing plugins and alone. Breaks the website each time. I’m surprised that the usage is really at 50,000 and nearly 5 stars. Is some of this press from an earlier version?

    Anyway, I’ve never been able to incorporate any version of the CC plugin. I mostly use the Divi theme but I’ve tried it alone and still no go.

    Also, I am on php 5.4+.

    Thanks for whatever it takes to make this work. I have a client who could really use the help.

    Susan

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    How is it breaking, exactly? Is it just a white screen? is it deactivating itself right away when trying to activate? Something else? Once I know a bit more, I can help determine what’s going on, exactly.

    Plugin Author Constant Contact

    (@constantcontact)

    Any followup or changes for this one Susan?

    Well, it broke my website, too, so maybe I can chip in: in my case, it prevented me from accessing/editing/creating any pages or posts from my dashboard. I’m using Twenty Seventeen on 4.7. I really wanted this to work, too.
    Edit: a guy with more tech knowledge than I suggested “it kind of sounds like Constant Contact is expecting the site to have an SSL certificate and it is not finding one.”

    • This reply was modified 7 years, 11 months ago by dmcohen.
    Thread Starter susanbranchsmith

    (@susanbranchsmith)

    Hi, all. Thanks for your interest.

    After installing the CC plugin v 1.1.1 I get a white screen.

    I have to go into the backend to deactivate it.

    Thanks for any help you can give.

    Susan

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    Susan, do you or someone close by know how to enable error logging and debugging? We’re going to need to know why it’s white screening to know how to best resolve it.

    Do you have other Constant Contact based plugins enabled?

    dmcohen, the code in the plugin itself should be working whether https is enabled or not, it would be protocol agnostic, as it were. The requests being sent to constantcontact.com via the api may need to be to https versions of their url, but it should also be handling that on its own without user intervention.

    Would love to hear more thoughts from that person to see how he was coming to those thoughts, so that I can help figure out what’s going on for you as well.

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    Any new information from either of you at the moment?

    Plugin Author Constant Contact

    (@constantcontact)

    Marking as resolved for the time being. If @susanbranchsmith comes back with new details or an update, we’ll resume from there.

Viewing 7 replies - 1 through 7 (of 7 total)
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