CC fields not visible

Hi @davidmontana7,

Please share screenshots of the behavior.

I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL(s) in your reply.

If it is replicable on your site without completing order (place order with real credit card), share a link to a product and steps to reproduce.

Hi @battouly

Please check the screenshot on this link:
https://snipboard.io/bEn9Zm.jpg

this is the product URL:
https://newsite.polarshutters.com.au/product/aluminium-plantation-shutters/

I appreciate it
Kind Regards

Hi @davidmontana7

Thank you for sharing the screenshot and link to your product page.

I ran a test on your site and found that the credit card fields are working correctly after a customer clicks on the Place Order button on the checkout. Here is a screenshot for reference:

Link to image: https://d.pr/i/wg8G7G

This is the default behavior of this plugin, you can find more information in the link below:

https://docs.woocommerce.com/document/eway/#section-5

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.