CC fields

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @eight3media,

    Thank you for reaching out to us, I checked and can verify the issue showing here as well. It looks like it is a styling issue, so there are some options you can try to find out what is causing this.
    1) Deactivate your current theme and try to use Storefront instead.
    2) Check for additional CSS in your site, this could cause issues if as well. Temporary remove it to test if you can enter data in the field.
    3) Deactivate all other plugins on your site (except for WooCommerce and PayPal Payments).

    After doing every single item, check if you can input the fields before you move on to the next item.
    You might want to use a staging site for these tests, in order not to disrupt your live site.

    Let me know if you get it working by any of these items.

    Kind regards,
    Joost

    • This reply was modified 3 years, 5 months ago by Syde Joost.

    I am having the same issues with 2 sites.

    Just wondering if this issue has been resolved?

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @seasonwp

    In my last message, I requested to do some further checks in order to find out what is causing the issue on your site. Without these tests/this information we cannot do any fix, since we only know of this issue to be occurring on your site.

    Please read my last message again and let us know if you find out what is causing it.

    Kind regards,
    Joost

    Hi Joost,
    THank you.This has now been fixed.

    Plugin Support Syde Joost

    (@joostvandevijver)

    you’re welcome!

Viewing 5 replies - 1 through 5 (of 5 total)
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