Hi
Thank you for your valuable feedback and for bringing this to our attention. We apologize for the delayed response; it’s been a particularly busy season.
To help resolve the issue you’re experiencing, could you please provide a screenshot of your rule configuration? This will allow us to better understand the setup. Also, do you have any other discount or dynamic pricing plugins activated?
Also, Can you try adjusting the “Show strike out price” setting to “Product pages only” in your WordPress dashboard under Discount Rules -> Settings. https://www.dropbox.com/scl/fi/qz3t4itcvj46funpwc1k9/screenshot-localhost_8000-2024_11_18-13_45_12.png?rlkey=04hnacfgr6k9rc3b0wba9wjud&dl=0
When the Shop and Category options are enabled, our plugin checks for available discounts on each product listed on those pages. Since our plugin uses conditional, rule-based discounts, it performs calculations on the fly. Because, the rules need to be checked every time. So the calculation time may vary depending on your server’s capacity. Example: 10% discount for spending $100 and 15% for spending $200. A complex example: 10% discount on all products. But if product A and B in the cart, give 15%. In scenarios such as this, even caching will not work. So all the computation takes place on the fly.
However, by setting the Strikeout Price option to “Product pages only,” you can mitigate this scenario. This adjustment displays the discounted price on individual product pages, improving overall site performance.
That being said, we have escalated this to our development team to explore possibilities for further improvement.
Please let us know if this solution works for you or if you need further assistance. We’re here to help ensure you have the best experience with our plugin.
Warm regards,
Team Flycart
