• Resolved awsomeyorkie

    (@awsomeyorkie)


    Hello,

    I opened this ticket on the plugin website, but I have not heard anything from Translatepress.

    Whenever trying to add translations, it causes website loading issues. The translations were not added properly. Please help!!! Please see the message below sent via the Translatepress website.

    Purchased the personal plan. While adding translations, the plugin keeps causing some website loading issues (not saving properly, slow loading, not loading..). I contacted my web hosting (Goddady) and spoke with more than 5 agents including their team. They all said the Translatepress plugin caused these issues. Below is a copy of the chats with Goddady tech support.

    “Amit at 21:28, Jul 26:
    I can see the plug in is creating issue sometimes , and sometimes it work fine as it is something internal and we do not have access to it you need to contact your developer and need to check with one of your plug in which is TranslatePress: WordPress Translation Plugin.

    You at 21:29, Jul 26:
    Okay. I will do that.
    Read

    Amit at 21:30, Jul 26:
    As I have cleared the cache it is working now however it is not a permanent solution your developer can replace or fix the plug in .”

    Please look into this issue ASAP as I just launched a new website and need to add translations soon.

    Thanks in advance! Stay safe and well

    Sincerely,

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Hello,

    We will continue to troubleshoot the problem on the premium forum and I will close this ticket.

    Thank you for understanding,

    Cheers,

Viewing 1 replies (of 1 total)
  • The topic ‘Causing website loading issues!!! Please help.’ is closed to new replies.