Causes Widgets to Disappear

  • Resolved GratefulDeb

    (@eventermom)


    4 years, 10 months ago

    I have been using PRO for years. Recently, I’ve noticed that when the plugin is activated, the content of the widgets panel in dashboard is BLANK. The info is there, but it doesn’t show. Deactivate the plugin, and it works fine.

    I may be switching to another plugin due to this. Sorry NextGen/Imagely – getting to big for your own good perhaps?

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  • Hello @eventermom,

    We want to help you troubleshoot this issue you’re seeing with the widget area and NextGEN Gallery. Unfortunately, www.remarpro.com doesn’t allow us to address pro support questions here in the free forum. We can only address the NextGEN Gallery [Free] questions only. Please submit a support request through your member account here: https://www.imagely.com/account. Because we need to work with you on this through your member support ticket, I am going to mark this thread resolved.

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