Cause critical error on my website when activated

  • Resolved rossiback

    (@rossiback)


    3 years, 9 months ago

    Hi,

    “There has been a critical error on this website.” This was the error message when activated. The plugin was working well but for reasons I do not know, the plugin is now breaking my website to white-page when activated. I will appreciate it if anyone could help me or suggest to me what I should do? Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @rossiback ,

    This critical error could be happened due to conflict with any third party plugin. Try to deactivate all the plugins except ElementsKit and Elementor to check if the issue still persists. If the issue gone then try to activate all the plugins one by one to find the plugin which is causing this issue.

    But after that if the issue still persists please open a support ticket at our support center. We will inspect the problem properly and give you a quick solution as well.

    Regards,
    Benjir

    Thread Starter rossiback

    (@rossiback)

    @benjirahmed Thank you, I have bur the issue persists. Just that you know. An error of type E_COMPILE_ERROR was caused in line 2 of the file /home/******/public_html/wp-content/plugins/elementskit-litee/widgets/post-list/post-list.php. Error message: Namespace declaration statement has to be the very first statement or after any declare call in the script

    Hey @rossiback ,

    Have you opened a support ticket at our support center yet? If not, then please open a support ticket. We will inspect the problem properly and give you a quick solution as well.

    Regards,
    Benjir

Viewing 3 replies - 1 through 3 (of 3 total)
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