Category won’t show on live

Dear @chrillegrn,

Thank you for your topic.

At the moment, unfortunately we do not have enough information for further investigation of the case.

If possible, please provide us with more clarifications of the case, and send us screenshots or a short video where the given issue will be visible.

Looking forward to hearing from you soon.
Thank you.

Hi @hyenokian.

Screenshots of what? Usually the shortcode shows the content, but in this case, it’s just blank

Dear @chrillegrn,

Thank you for your reply.

Please, send us a video, where we can see all the steps that you are following so that we can understand in which circumstances the issue is occurring.

We have checked your provided link and as you can see in the screenshot the Polls are displayed.

See the screenshot below:

If there is another link, where your mentioned issue is displayed, then please provide us with that link as well.

Looking forward to your reply.
Thank you.

Hi @hyenokian,

Thank you, yes i have another link where only the category shortcode is the content here: https://pxtv.dk/danskernes-favoritter-category/

Please say if you need anything else

Dear @chrillegrn,

Thank you for your reply and the link.

I have passed your request to our Development Team for further investigation of your case.

We will get back to you as soon as possible.

Thank you.

Hi @hyenokian thank you so much, will look forward to hear from them ?? When can i expect answer?

Dear @chrillegrn,

Thank you for your reply.

Our Dev Team has checked out your case.

Please let us know whether you have a cache coming from your Database (which you may have disabled) or not. Please note, that even if you have disabled the cache, it may remain generated.
If yes, then, please clear caches and let us know whether the problem persists or not.

Thank you.