Category Thumbnails are not generated

  • Hi there!

    I am trying to use your wonderful plugin (it has already worked on my other website) but I cannot! No images are generated!

    The theme is called medizin and uses Elementor as a builder. I have generated the woocommerce report in case you find it handy.

    Is there any other information that I may provide you in order to check why it isn’t working? I have played with the settings (thumbnail dimensions), categories already have products inside them.

    Any ideas?

    Thanks so much

    P.S. I have already sent you an email with the wordpress enviroment details!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author gazchap

    (@gazchap)

    Hi pareklinon,

    Sorry for the delay replying, busy few days!

    I got your email also, and I’ll look into this as soon as I can.

    What theme is your other website using? Is that also an Elementor build?

    Thread Starter pareklinon

    (@pareklinon)

    Hey @gazchap!

    No worries!

    It’s called Medizin and yes it’s using Elementor as a builder!

    Thanks again!

    Plugin Author gazchap

    (@gazchap)

    Hi pareklinon,

    Sorry, I meant your other website (the one that my plugin works on) – what theme and builder is that site using, please?

    Or, are they both on Medizin/Elementor??

    Thread Starter pareklinon

    (@pareklinon)

    hey, no prob my mistake, it’s called Yozi and its using WP Bakery builder.

    Plugin Author gazchap

    (@gazchap)

    I’m not familiar with either theme unfortunately – can you send me a link to a specific URL on the Elementor site that *isn’t* working, as well as a link to a specific URL on the WP Bakery site that *is* working, please?

    I’d like to compare the output of the thumbnail area to see if that provides any clues.

    Thread Starter pareklinon

    (@pareklinon)

    Unfortunately the working site in under migration at the time being. I’ll let you know when it becomes available! Thanks!!!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Category Thumbnails are not generated’ is closed to new replies.