Category Protection Problem with Membership 2 (free version)

Hello @kevindgreenhill, I hope you are doing well today!

Would you please elaborate and let us know, do you mean the Widget with the list of categories, shows ‘NO CATEGORIES’?

This what the “Category Protection” add-on do, it hides the categories from non members. If you wish the categories to be visible for non loged in users, or to non-members activate the “Individual Posts” add-on to protect each post instead of Categories.

Let me know if you have any further questions.

Kind regards,
Nastia

In a way yes.

I only want to protect the category ‘secure news’

However, when it is selected for protection the whole list gets hidden from non-members rather than just that specific category?

Hi @kevindgreenhill,

We are currently testing similar issue with category protection, can you try downloading linked file, unzip it and place it inside your /wp-content/plugins/membership/app/rule/category/ folder and see if it works after that?

Download it here.

Cheers,
Predrag

Thanks – I will try this now

Hi I’m new to WordPress – can you send me a screenshot of where I go to do this please ??

Hi @kevindgreenhill,

For this change you will need to have FTP or cPanel access to your WordPress installation files.
Once you have accessed the files simply navigate to folder mentioned above and place new file there and replace the existing one.

Cheers,
Predrag

ok – I’ll have to get the login details from my client which won’t be easy but I’ll see what i can do

Hi @kevindgreenhill,

You could ask your client to that since it only requires replacing one file.

Another way of doing it would be downloading the plugin, then replace the file on your PC, zip it again and re-install the plugin ??

Cheers,
Predrag

It has not resolved the issue

I tried to exchange the file – still does not work!!!

Hi @kevindgreenhill,

Huh, that’s strange, I tested this fix before providing you with it and it worked fine, I did another test on my end just now and categories show normally after applying the fix.

Can you create one account with membership so I can have another look at your site?

You can send me login for that account by using our contact form here:
https://premium.wpmudev.org/contact/

Important: Select “I have a different question” for your topic – this and the subject line ensure that it gets assigned to me.

Send in:

Subject: “Attn: Predrag Dubajic”
– Link to your WordPress site
– Link back to this thread for reference
– Any other relevant urls

Cheers,
Predrag

I sent you an email with log in details – did u get it?

Hi @kevindgreenhill,

Hmm, I don’t see any emails in our system regarding this, can you try submitting it again please?

Cheers,
Predrag

ok I prob sent it to the noreply by mistake – have now resubmitted using your website

Hi, have you received all you need to?