Category Path Not populating for simple product

Hi Andy,

Thanks for using our plugin, your compliments and reaching out to us.

With regards to your questions:
When mapping Google’s g:product_type to the attribute ‘Category path’ it should work just fine. We have tried to replicate it on our servers and it works for both simple and variant products. I am going to assume here that your simple products have a category attached to them?

With regards to the the product name: this one is a bit hard to analyse but most likely there is a compatibility issue with the iconic plugin you are using. This is however a bit hard for us to test as we do not have that plugin nor are familiar with it. Why not just map the g:title field to your default WooCommerce product name for your feeds, would that be an option?

All the best,
Eva

Hi Eva

Many thanks for your reply. Yes they do have categories attached but just can’t seem to get the simple products to populate the path. Variants are fine but not simple.

Regarding the product title, the jck title does populate if i set that as the product title for variant products, but this field isn’t available on the single product page. Is there a filter that is for example, if this field doesn’t exist then use x field instead? Or something similar?

We can map the main title to the variants, but for us it is for example iphone 5s, all variants then would have that same name, whereas the jck title shows the full title we input, such as iphone 5s 16gb gold, 16gb silver etc

Thanks

The debug log shows this

[1549569925029] => Array
(
[rowCount] => 1549569925029
[attribute] => custom_attributes__jck_wssv_display_title
[condition] => empty
[criteria] =>
[than_attribute] => title
[newvalue] =>

Hi andy,

Our plugin also appends the variant attribute values to the product name.

So for example when the mother product name is ‘Jeans’ and the variants are in size and colours the product names for the variants will be:

‘Jeans Small Blue’
‘Jeans Medium Blue’
‘Jeans Large Blue’
‘Jeans Small Black’
etc

Did you give it a try?

All the best
Eva

Hi Eva

Thanks that’s great. I didn’t realise that but that’s perfect for the title.

Regarding the category path though, simple products still seem to be blank even though they are assigned categories. Would you have any thoughts on that?

Thank you so much.

Hi Andy,

To be honest, not really. We have tried replicating this a couple of times but it works for all products. I assume you have this mapping in place?

https://www.dropbox.com/s/7raa2tw6kaqe9xw/product_type.png?dl=0

Are you running some sort of plugin that somehow effects categorisation of products?

All the best
Eva

Hi, I am having exactly the same problem. I have set and reset it, sometimes it works and most times it doesen’t.

I don’t have any plugins affecting categorisation. All simple products.

My log shows:

[13] => Array
(
[rowCount] => 13
[attribute] => g:product_type
[prefix] =>
[mapfrom] => category_path
[suffix] =>
)

…. but nothing in the feed.

Can you help? Thanks.

Hi chaseavd,

Would you be so kind as to reach out to [email protected] with regards to this topic? We will take it from there.

Thanks,
Eva

Hi Eva

Yes we have it mapped correctly. Someone else seems to be having the same issue above. Hopefully you can find the bug? ??

Thanks

Hi Andy,

I think we found what is happenings yes. You have the Yoast SEO plugin installed and put those products in multiple categories without defining a primary category. As a result the plugin doesn’t know what category you find most important so it puts nothing in the feed.

Making one of those categories a primary category will solve the issue at hand.

Best
Eva

Hey Eva

Thanks very much for that, that was exactly the issue and all is working fine now. Thanks for your great support and great plugin

All the best

Andy

You are welcome Andy, glad we could have helped!

All the best,
Eva

One more quick question Eva

When feed updates hourly, what times does it update? Is it set for on the hour?

For example 7am, 8am, 9am etc? or is it every hour from creation time?

Thanks

Andy

Hi Andy,

That depends on a couple of things but, amongst other at what time you installed and activated our plugin. If you want to know the exact time it is best to have a look in your WP-cron-schedules and look for the hook name: ‘woosea_cron_hook’:

https://www.dropbox.com/s/mk1lq5pu0mgf9bx/woosea_cron_hook.png?dl=0

You can tell by time when the next run is scheduled (which it than will be every hour).

Hope this makes sense?

Best
Eva

Lovely

Thanks again ??

Andy