Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support bobbied

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    Hi @francis1tree

    I’m sorry to hear that you ran into issues with this! I’ll be happy to give you more information about how to address this issue.?Can you please try adding the following code as the first line in your functions.php file?

    add_filter(‘wpbdp_heading_type’, ‘__return_true’);

    There is a plugin called WPCode that will do this automatically for you. Just download/install/activate that plugin and add the new snippet. Be sure to name the snippet and activate it!

    This is a?PHP snippet?for reference, so you’ll need to select that snippet type.?

    Please try that and let me know if you run into more issues.

    Thread Starter francis1tree

    (@francis1tree)

    Thanks for swift reply. I have inserted the code as a ‘php snippet’ via that plugin (auto-insert/run everywhere) But it has made no difference. Eg: https://gameguns.com/business-directory/wpbdp_category/auctioneers/

    Plugin Support bobbied

    (@bobbied)

    I’m sorry that didn’t work!

    This may be an interaction between your theme and Business Directory Plugin. Let’s try this and see if it helps. Go to Directory > Settings > General > Advanced then turn on this option: Disable Advanced CPT Integration?:

    Capture.jpg

    Save your changes and see if that works. You may need to clear your cache if you don’t see a change right away. Try that and let me know if you run into more issues.

    Thread Starter francis1tree

    (@francis1tree)

    Aha!! Success! Brilliant support! Once we have grown the site a bit more and sorted out any bugs – we have only just launched – we will upgrade to your premium version. It looks a really good plugin and this support has been first class, thanks.

    Thread Starter francis1tree

    (@francis1tree)

    Sorry just spotted one other issue on the same topic maybe?

    See this Listing page: https://gameguns.com/business-directory/c-r-testing/ it has the Listing name twice – is that correct?

    Plugin Support bobbied

    (@bobbied)

    No, it shouldn’t look like that. Did you remove the code snippet I gave you earlier? That could be causing this. What WordPress theme are you using on the site?

    Thread Starter francis1tree

    (@francis1tree)

    Sorted again! Well done, yes I removed that code and shows fine now.

    Plugin Support bobbied

    (@bobbied)

    I’m glad it’s sorted! Can you please let me know what WordPress theme you are using?

    Thread Starter francis1tree

    (@francis1tree)

    Sorry, yes it is Genesis framework using a Mai Theme from Bizbudding.

    Plugin Support bobbied

    (@bobbied)

    Thanks so much!

Viewing 10 replies - 1 through 10 (of 10 total)
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