• Resolved bredamcguigan

    (@bredamcguigan)


    HI,
    I’m using version 4.11.0 and I recently changed the name of one of the woocommerce categories. I have cleared the cache everywhere but on the filter the old name of the category is still showing. Can you advise please?
    thanks
    Breda

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Iván Sosa

    (@ivansosa)

    Hi there,

    hope you are doing well! ??
    Please, try to regenerate Product lookup tables in WooCommerce > Status > Tools > Product lookup tables.

    Let us know if that did the trick.

    Have a nice day!

    Thread Starter bredamcguigan

    (@bredamcguigan)

    Hi Ivan,
    Thanks for your reply. I have run the Product lookup_tables a few times now but still after clearing the cache the category name is still now showing on the filter.

    Thread Starter bredamcguigan

    (@bredamcguigan)

    Hi, do you have any other ideas on how to fix this problem?
    thanks
    Breda

    Thread Starter bredamcguigan

    (@bredamcguigan)

    Does anyone else have this problem with the plugin? When I changed a category name in woocommerce the filter does not see the name change and still shows the old one?
    It does not appear that the plugin support has an answer.
    Regards,
    Breda

    Plugin Support Iván Sosa

    (@ivansosa)

    Hi there,

    hope you are doing well! sorry for the late response.

    Can you check that you have the customize terms option enabled, and the category name hasn’t changed? An example here.

    Let us know.

    Have a great day!

    Thread Starter bredamcguigan

    (@bredamcguigan)

    Thanks, the client seems to have resolved this, I’m not sure what she did.

    Plugin Support Pablo Pérez

    (@pperez001)

    Hi there,

    I’m glad she managed to solve it. If the issue appears again, please let us know.

    As the issue seems to be solved, I will set this topic as resolved.

    Best Wishes.

Viewing 7 replies - 1 through 7 (of 7 total)
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