Category images don’t show

  • Resolved siepher

    (@siepher)


    2 years, 7 months ago

    Hi there,

    My product images don’t show on all my categories. If I click on the product itself everything works fine.

    I’m thinking it has to do with hot linking but I’ve looked everywhere and I can’t find an issue.

    Thanks in advance !

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Daniyal Ahmed (a11n)

    (@daniyalahmedk)

    Hi there,

    Thanks for reaching out.

    This kind of problem is usually caused by a conflict with your theme or with another plugin.

    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Best,

    Thread Starter siepher

    (@siepher)

    Hi Daniyal,

    I already did those steps, issue still remains.

    Hi @siepher

    Thanks for running the conflict test already.

    In order for us to get a better idea of your setup, could you please share a copy of your site’s System Status when all plugins apart from WooCommerce are disabled and the theme switched to a default WP theme like Twenty Twenty-One or Storefront? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response. Any custom coding also needs disabled.

    Could you please navigate to WooCommerce > Status > Logs and from the dropdown on the right side, please see if there are any logs starting with the words fatal-error. Let us know what you find.

    In case you want to display category images on category archive then this snippet may help: https://woocommerce.com/document/woocommerce-display-category-image-on-category-archive/

Viewing 3 replies - 1 through 3 (of 3 total)
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