Category filter makes feed empty

Hi sinergiostijn,

Thanks for using our plugin and reaching out to us. Sorry to hear you are experiencing issues with your feed. We have tried to replicate the issue at hand but all is working fine for us.

Please be aware that the filtering is case-sensitive so you need to user Upper/lowercase exactly according to your category name.

All the best
Eva

Hello Eva

I use the dropdown in your plugin with all the categories, so I assume the category name will be correct because it’s generated by the system.

Can you suggest some troubleshooting tips I can try to make this work. I don’t see anything wrong in my screenshots/… so I have no idea what I can try to fix this.

Thanks

Hi sinergiostijn,

Would you be so kind as to reach out to [email protected] and reference this topic in your email? We will take it from there.

Best
Eva

I have the same behaviour here. when using the category filter and no variations in “General feed settings” the feed is empty. When i include the variations then the products are shown. Using the button to show only defaults is also not working.

Seems to be a very good plugin, but with this “bug” (?) not usable for me. Any ideas how to solve this?

thanks in advanced

Alex

Hi Alex,

Thanks for using our plugin and reaching out to us. Sorry to hear you are experiencing issues with your filters.

Are you sure you are not just having variable products? When disabling that option only the simple products will be in your feed. When you don’t have simple products the feed will be empty obviously.

All the best,
Eva

Hi Eva,

thanks for the fast reply!

Indeed is in one category no simple product. But should this not work, when i switch the button “Only include default …” in the general settings? In this case the feed is empty.
I don′t want to show the variation options, like “with” or “without” etc in the title. So short question. Is there a way to have the following with variable products:
1. Show only the default variation
2. Show the title of the product like it appears in the shop without the variation options?

thanks in advanced

Alex

Hi Alex,

In order to only have the default variation to show you need to enable both these options: https://www.dropbox.com/s/d53l9sd0k1u5vwd/enable-both.png?dl=0

With regards to the product title. Our plugin, by default, appends the variation attribute value to it in order to make all variant title’s unique (which is a requirement for most channels such as Google Shopping).

There are two ways to ‘override’ this functionality. Both however are Elite features of our plugin:

1. The data manipulation feature can change product title’s: https://adtribes.io/feature-product-data-manipulation/
2. And the optimised title field:https://adtribes.io/how-to-use-the-optimized-title-field/

If you consider upgrading to the Elite version of our plugin because of the title feature than please reach out to [email protected] first.

Hope this helps?

All the best and have a wonderful weekend,
Eva

I have the same problem.
About 1 week ago all my google feeds become empty((.
I use feeds only with category filter and i have only simple products.
Please solve the issue as soon as possible.

Hi neoleto,

There is no category filter issue or something broken. So far it all was caused by configuration mistakes of users.

Would you be so kind as to show us a screenshot of the filter you created and one showing your official category names?

Best,
Eva

Everything was fine for a couple of weeks but from one update every feed becomy empty.

Would you be so kind as to show us a screenshot of the filter you created and one showing your official category names?

Best,
Eva

the only way I have found to make filter by rirectory workable is
too use (Category link) filter with contains of URL of directory.