Category Bug

  • Resolved SMae

    (@smae)


    3 years, 5 months ago

    Hello,

    I have 4 categories. I can add links to the first 2 I created no problem, and to the 4th. However, when I click to add a link to the third category the entire user interface disappears, including BetterLinks in the WP dashboard menu. It comes back on refresh.

    I am using Chrome on my Macbook Pro.

    SMae

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter SMae

    (@smae)

    Correction, the fourth category allowed me to include a link in the dashboard but then the category disappeared.

    I can add new links to the category, but the category is nowhere to be found so I cannot access the links.

    Plugin Author Rafin

    (@rafinkhan)

    Hi @smae,

    We are sorry about the inconvenience caused. It seems strange actually as we haven’t been able to reproduce this issue from our end.

    Can you please provide us your Site Health Information from Dashboard > Tools > Site Health > Info > Copy site info to clipboard: https://d.pr/i/KDbAny

    And simply just paste it here. This will help us to reproduce this issue on our end.

    Thank you!`

    Hi @smae,

    Hope you’re doing well. Can you please let us know whether your issue was fixed or not?

    We’ve released an update today so can you please update your plugin and recheck whether you’re facing the same issue or not?

    Looking forward to hearing from you.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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