Category and product restriction not working with BOGO

  • Resolved torao9340

    (@torao9340)


    2 years ago

    Hello, as in title. When I try to add usage restrictions with selected BOGO discount type, option to restrict usage by category does not even appear. When I add restricted products, coupon never appears. I tried with lot of different options, with Individual quantity restriction on and off, with minimum quantity and without, with products variations and main products, one or more – nothing working.

    Could you help me with this problem?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @torao9340,

    Greetings from WebToffee support. We can certainly assist you with this issue.

    Can you create a test coupon with these restrictions and share the screenshots of its coupon edit pages with us? To test if it’s working on your site, please share the coupon code and your site URL as well.

    You can use this link if you have any privacy concerns.

    Thread Starter torao9340

    (@torao9340)

    Hello, I’ve sent coupon code, site URL and other additional data by link you provided ??

    Thread Starter torao9340

    (@torao9340)

    Problem solved with support by e-mail, with following solution:

    “You just?change the coupon type?to Percentage discount or Fixed product discount. Leave the Discount amount blank. Then you will be able to add?category restrictions?as well as?product restrictions?with?ANY?condition.?
    At last, you may go to the?Giveaway products?tab and add the product as a giveaway.?“

    Great and fast response ??

Viewing 3 replies - 1 through 3 (of 3 total)
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