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Resolved moraima4
(@moraima4)

4 years, 7 months ago

When I go to the list of categories the search box is hidden behind the WooAdmin tab at the top. I’ve had WooAdmin for a long time now and this use to be fine but there must have been some update to WooCommerce that changed the spacing at the top of the Categories page. It doesn’t happen in any other page.

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Support

(@fevered)

Hey there!

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Thread Starter

moraima4

(@moraima4)

4 years, 7 months ago


### WordPress Environment ###

WordPress address (URL): https://printfile.com
Site address (URL): https://printfile.com
WC Version: 4.3.0
REST API Version: ? 1.0.10
WC Blocks Version: ? 2.7.1
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.3.0
Log Directory Writable: ?
WP Version: 5.4.2
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.18
PHP Post Max Size: 128 MB
PHP Time Limit: 300
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1g-fips

SUHOSIN Installed: –
MySQL Version: 5.7.25-28-log
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.3.0
WC Database Prefix: wp_
Total Database Size: 944.77MB
Database Data Size: 569.56MB
Database Index Size: 375.21MB
wp_woocommerce_sessions: Data: 16.02MB + Index: 0.17MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 16.55MB + Index: 5.52MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 79.63MB + Index: 68.19MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 1.52MB + Index: 1.00MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 1.52MB + Index: 0.86MB + Engine InnoDB
wp_commentmeta: Data: 5.52MB + Index: 6.03MB + Engine InnoDB
wp_comments: Data: 15.55MB + Index: 13.09MB + Engine InnoDB
wp_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 58.06MB + Index: 6.05MB + Engine InnoDB
wp_postmeta: Data: 261.83MB + Index: 170.42MB + Engine InnoDB
wp_posts: Data: 22.56MB + Index: 19.09MB + Engine InnoDB
wp_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_redirection_404: Data: 11.02MB + Index: 11.11MB + Engine InnoDB
wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_redirection_items: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
wp_redirection_logs: Data: 2.02MB + Index: 5.08MB + Engine InnoDB
wp_termmeta: Data: 0.13MB + Index: 0.11MB + Engine InnoDB
wp_terms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.30MB + Index: 0.22MB + Engine InnoDB
wp_term_taxonomy: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 54.59MB + Index: 46.14MB + Engine InnoDB
wp_users: Data: 3.52MB + Index: 4.55MB + Engine InnoDB
wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.11MB + Index: 0.06MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_gpf_render_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.52MB + Index: 0.41MB + Engine InnoDB
wp_wc_order_stats: Data: 0.27MB + Index: 0.22MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.16MB + Index: 0.30MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_gpf_google_taxonomy: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_entries: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_wpforms_entry_fields: Data: 0.22MB + Index: 0.17MB + Engine InnoDB
wp_wpforms_entry_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wps_hit: Data: 0.09MB + Index: 0.27MB + Engine InnoDB
wp_wps_index: Data: 9.52MB + Index: 13.55MB + Engine InnoDB
wp_wps_key: Data: 0.38MB + Index: 0.33MB + Engine InnoDB
wp_wps_object_type: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_wps_query: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_wps_uri: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_wps_user_agent: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_indexable: Data: 3.52MB + Index: 1.19MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.27MB + Index: 0.09MB + Engine InnoDB
wp_yoast_seo_meta: Data: 1.48MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 1459
custom_css: 1
customize_changeset: 1
cwginstocknotifier: 353
glossary: 33
nav_menu_item: 125
oembed_cache: 1
page: 32
product: 1335
revision: 1297
shop_coupon: 33
shop_order: 81638
shop_order_refund: 213
tablepress_table: 9
tax-exempt-request: 33
ufaq: 24
wpforms: 3
wpsl_stores: 121
wte-form-fields: 4

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (49) ###

VaultPress: by Automattic – 2.1.1
Woo Products Quantity Range Pricing: by Akash Soni – 1.1.0
Akismet Anti-Spam: by Automattic – 4.1.6
Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 1.9.9 – Installed version not tested with active version of WooCommerce 4.3.0
CM Tooltip Glossary: by CreativeMindsSolutions – 3.7.1
Envato Market: by Envato – 2.0.3
Flexible Shipping: by WP Desk – 3.9.21
Getsitecontrol widgets: by getsitecontrol – 3.0.0
Health Check & Troubleshooting: by The www.remarpro.com community – 1.4.4
Jetpack by WordPress.com: by Automattic – 8.7.1
Redirection: by John Godley – 4.8
SG Optimizer: by SiteGround – 5.5.8
SiteGround Migrator: by SiteGround – 1.0.21
Smart WooCommerce Search: by YummyWP – 1.5.20
Storefront Blog Customiser: by WooCommerce – 1.3.0
Storefront Footer Bar: by WooThemes – 1.0.4
Storefront Mega Menus: by WooCommerce – 1.6.2 – Installed version not tested with active version of WooCommerce 4.3.0
Storefront Parallax Hero: by WooCommerce – 1.5.7
Storefront Powerpack: by WooCommerce – 1.5.0
Storefront Pricing Tables: by WooCommerce – 1.1.0
Storefront Product Hero: by WooThemes – 1.2.13
Storefront Product Sharing: by WooCommerce – 1.0.6
Storefront Reviews: by WooCommerce – 1.0.6 – Installed version not tested with active version of WooCommerce 4.3.0
TablePress: by Tobias B?thge – 1.11
Ultimate FAQs - WordPress FAQ Plugin: by Etoile Web Design – 1.9.4 – Installed version not tested with active version of WooCommerce 4.3.0
WooCommerce Tax Exempt: by CodeIncept – 1.0.2 – Installed version not tested with active version of WooCommerce 4.3.0
Woocommerce Blocker Premium: by theDotstore – 1.8.6 – Installed version not tested with active version of WooCommerce 4.3.0
WooCommerce Admin: by WooCommerce – 1.3.0 – Installed version not tested with active version of WooCommerce 4.3.0
WooCommerce Authorize.Net Gateway: by SkyVerge – 3.2.7 – Installed version not tested with active version of WooCommerce 4.3.0
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.0.3
WooCommerce Google Analytics Integration: by WooCommerce – 1.4.22 – Installed version not tested with active version of WooCommerce 4.3.0
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.5.3
WooCommerce PDF Invoices & Packing Slips Premium Templates: by Ewout Fernhout – 2.7.1 – Installed version not tested with active version of WooCommerce 4.3.0
WooCommerce Google Product Feed: by Ademti Software Ltd. – 8.1.4
WooCommerce Sequential Order Numbers: by SkyVerge – 1.9.5 – Installed version not tested with active version of WooCommerce 4.3.0
WooCommerce Services: by Automattic – 1.23.2 – Installed version not tested with active version of WooCommerce 4.3.0
WooCommerce Shipment Tracking: by WooCommerce – 1.6.23 – Installed version not tested with active version of WooCommerce 4.3.0
WooCommerce FedEx Shipping: by WooCommerce – 3.4.31 – Installed version not tested with active version of WooCommerce 4.3.0
WooCommerce USPS Shipping: by WooCommerce – 4.4.45 – Installed version not tested with active version of WooCommerce 4.3.0
WooCommerce - ShipStation Integration: by WooCommerce – 4.1.37 – Installed version not tested with active version of WooCommerce 4.3.0
WooCommerce: by Automattic – 4.3.0
WordPress Importer: by wordpressdotorg – 0.7
Yoast SEO: by Team Yoast – 14.5 – Installed version not tested with active version of WooCommerce 4.3.0
WordPress Starter: by SiteGround – 1.1.1
WP File Manager: by mndpsingh287 – 6.5
WP Mail SMTP: by WPForms – 2.2.1
WP Store Locator: by Tijmen Smit – 2.2.233
WPForms Custom Captcha: by WPForms – 1.3.0
WPForms: by WPForms – 1.6.1.2

### Inactive Plugins (0) ###

### Must Use Plugins (1) ###

Health Check Troubleshooting Mode: by  – 1.7.0

### Settings ###

API Enabled: –
Force SSL: ?
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #3 - /shop/
Cart: #4 - /cart/
Checkout: #5 - /checkout/
My account: #6 - /my-account/
Terms and conditions: #82 - /ordering-information/

### Theme ###

Name: Storefront
Version: 2.5.8
Author URL: https://woocommerce.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### WooCommerce Google Product Feed fields ###

Product description: Main product description (full preferred) plus variation description.
Availability: Defaults to "in stock".
Condition: Defaults to "new".
Brand: Defaults to "Print File Inc".
Manufacturer Part Number (MPN): Pre-populates from product sku.
Product Type: 
Google Product Category: 
Global Trade Item Number (GTIN): 
Gender: 
Age Group: 
Colour: 
Size: 

### WooCommerce Google Product Feed options ###

Include variations in feed: No
Send item_group_id: No
debug_key: d0dc67b3-46d5-4b96-8ec8-27133b63d9d6

### Authorize.Net Credit Card ###

Environment: Production
Tokenization Enabled: ?
Debug Mode: Off
Webhooks Enabled: ?

### Action Scheduler ###

Complete: 4,017
Oldest: 2020-06-16 08:14:23 -0400
Newest: 2020-07-16 14:42:19 -0400

Failed: 13
Oldest: 2019-10-01 10:00:38 -0400
Newest: 2020-07-14 02:50:18 -0400

Pending: 5
Oldest: 2020-07-16 15:29:14 -0400
Newest: 2020-07-22 09:42:41 -0400

Plugin Support

fevered – a11n

(@fevered)

4 years, 7 months ago

Thank you! For this I’d recommend testing for a conflict with another plugin.
?
The best way to determine this is to:

Disable all plugins except for WooCommerce
Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

Thread Starter

moraima4

(@moraima4)

4 years, 7 months ago

OK, thank you!

Thread Starter

moraima4

(@moraima4)

4 years, 7 months ago

I should let you know that this worked great, I found the conflict, it was with the WordPress Starter plugin from our host SiteGround. Of course at this point I don’t really need that plugin anymore so it was an easy fix.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Categories search box hidden by WooCommerce Admin’ is closed to new replies.

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