Categories Not Showing Products

  • I am creating an xml feed for my woocommerce products. When I go to create the xml feed on the categories page it shows “0” for each category and then the xml feed is empty. I have each product assigned to a category and when I go to categories in Woocommerce it shows the correct count. It’s just not pulling into the Elex WooCommerce Google Shopping plugin. Any ideas on how I can correct this?

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  • Plugin Author ELEXtensions

    (@elextensions)

    Hello @traveltahoe,

    Thank you for reaching out.

    Regarding the issue you raised, our tests on the test site indicate that it is functioning correctly, displaying accurate product information under each category. Please verify that all your products are simple, as the basic version supports only this product type. Additionally, confirm if there are any other product types in use.

    Furthermore, could you provide details on whether your site uses multiple languages with language plugins configured? If that’s the case, ensure that the categories are available in the selected language, as products may not appear if they are not tagged under the corresponding language categories.

    We eagerly await your response on this matter.

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