Categories Display Twice on Shop page

  • Resolved chrissmit

    (@chrissmit)


    3 years, 10 months ago

    Hi,

    For some reason, my categories on my Shop page are displaying twice.

    I’m using a shortcut to display the categories
    [product_categories]

    Below is the total Woocommerce support report:

    
### WordPress Environment ###

WordPress address (URL): https://culturematters.com
Site address (URL): https://culturematters.com
WC Version: 4.9.0
REST API Version: ? 4.9.0
WC Blocks Version: ? 4.0.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.8.3
Log Directory Writable: ?
WP Version: 5.6
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: ?

### Server Environment ###

Server Info: Apache/2.4.46 (Unix) OpenSSL/1.0.2g
PHP Version: 7.4.14
PHP Post Max Size: 1 GB
PHP Time Limit: 600
PHP Max Input Vars: 5000
cURL Version: 7.47.0
OpenSSL/1.0.2g

SUHOSIN Installed: –
MySQL Version: 5.7.32-0ubuntu0.16.04.1-log
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.9.0
WC Database Prefix: wp_66f3ca3115_
Total Database Size: 51.93MB
Database Data Size: 40.71MB
Database Index Size: 11.22MB
wp_66f3ca3115_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_66f3ca3115_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_66f3ca3115_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp_66f3ca3115_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp_66f3ca3115_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_66f3ca3115_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_66f3ca3115_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_66f3ca3115_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_66f3ca3115_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_66f3ca3115_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp_66f3ca3115_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp_66f3ca3115_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wp_66f3ca3115_et_divi_ab_testing_clients: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_66f3ca3115_et_divi_ab_testing_stats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_66f3ca3115_et_social_stats: Data: 0.09MB + Index: 0.02MB + Engine MyISAM
wp_66f3ca3115_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_66f3ca3115_options: Data: 3.03MB + Index: 0.18MB + Engine MyISAM
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wp_66f3ca3115_prli_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_66f3ca3115_prli_links: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
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wp_66f3ca3115_terms: Data: 0.13MB + Index: 0.28MB + Engine MyISAM
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wp_66f3ca3115_term_taxonomy: Data: 0.12MB + Index: 0.12MB + Engine MyISAM
wp_66f3ca3115_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_66f3ca3115_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp_66f3ca3115_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_66f3ca3115_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_66f3ca3115_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_66f3ca3115_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_66f3ca3115_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_66f3ca3115_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_66f3ca3115_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_66f3ca3115_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_66f3ca3115_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_66f3ca3115_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_66f3ca3115_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp_66f3ca3115_wfBlockedIPLog: Data: 0.11MB + Index: 0.08MB + Engine MyISAM
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wp_66f3ca3115_wfConfig: Data: 2.24MB + Index: 0.01MB + Engine MyISAM
wp_66f3ca3115_wfCrawlers: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_66f3ca3115_wfFileChanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_66f3ca3115_wfFileMods: Data: 5.39MB + Index: 1.14MB + Engine MyISAM
wp_66f3ca3115_wfHits: Data: 0.66MB + Index: 0.15MB + Engine MyISAM
wp_66f3ca3115_wfHoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_66f3ca3115_wfIssues: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_66f3ca3115_wfKnownFileList: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
wp_66f3ca3115_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_66f3ca3115_wfLocs: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_66f3ca3115_wfLogins: Data: 0.36MB + Index: 0.09MB + Engine MyISAM
wp_66f3ca3115_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_66f3ca3115_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_66f3ca3115_wfNotifications: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_66f3ca3115_wfPendingIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_66f3ca3115_wfReverseCache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_66f3ca3115_wfSNIPCache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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wp_66f3ca3115_wfTrafficRates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_66f3ca3115_yarpp_related_cache: Data: 0.05MB + Index: 0.12MB + Engine MyISAM
wp_66f3ca3115_yoast_indexable: Data: 1.48MB + Index: 0.39MB + Engine InnoDB
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wp_66f3ca3115_yoast_seo_meta: Data: 0.09MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 734
customize_changeset: 6
custom_css: 5
dedo_download: 3
donation: 1
donor: 1
et_pb_layout: 38
event: 7
ig_campaign: 5
ig_message: 14
location: 1
nav_menu_item: 33
oembed_cache: 9
page: 89
post: 275
pretty-link: 34
product: 30
revision: 69
shop_order: 16
shop_order_refund: 11
wpdmpro: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (22) ###

404 Simple Redirect: by Jordi Plana – 1.2
Titan Anti-spam & Security: by CreativeMotion – 7.2.5
Bloom: by Elegant Themes – 1.3.11
Cloudflare: by Cloudflare
Inc. – 3.8.9

Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.0.2
Monarch Plugin: by Elegant Themes – 1.4.13
NK Google Analytics: by Manfred Rodríguez – 1.6.2
OneSignal Push Notifications: by OneSignal – 2.1.5
Blubrry PowerPress: by Blubrry – 8.4.8
Pretty Links: by Pretty Links – 3.2.1
Revision Control: by Dion Hulse – 2.3.2
StarBox: by Squirrly UK – 3.4.2
Table of Contents Plus: by Michael Tran – 2002
Ultimate Category Excluder: by Marios Alexandrou – 1.5
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.46

User Avatar: by Enej Bajgoric / Gagan Sandhu / CTLT DEV – 1.4.11
W3 Total Cache: by BoldGrid – 2.0.1
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1
WooCommerce: by Automattic – 4.9.0
Wordfence Security: by Wordfence – 7.4.14
Yoast SEO Premium: by Team Yoast – 15.6.2
Yet Another Related Posts Plugin (YARPP): by YARPP – 5.10.2

### Inactive Plugins (3) ###

MCE Table Buttons: by Jake Goldman
10up
Oomph – 3.3

Post SMTP: by Yehuda Hassine – 2.0.18
WP-Optimize - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.1.6

### Dropin Plugins (3) ###

advanced-cache.php: advanced-cache.php
db.php: db.php
object-cache.php: object-cache.php

### Settings ###

API Enabled: ?
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: 
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #6262 - /welcome-to-the-culture-matters-shop/
Cart: #6263 - /cart/
Checkout: #6264 - /checkout/
My account: #6265 - /my-account/
Terms and conditions: #62 - /general-terms-conditions/

### Theme ###

Name: Divi
Version: 4.8.1
Author URL: https://www.elegantthemes.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 60
Oldest: 2021-01-07 19:38:55 +0100
Newest: 2021-01-18 13:27:01 +0100

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @chrissmit,

    It looks like the shop page is set to display categories instead of products. That’s one set of the categories that we’re seeing. You can remove the shortcode from the shop page and that should leave only one set of categories there.

    Another option would be to leave the category shortcode and then go to Appearance > Customize > WooCommerce > Product Catalog and change the “shop page” so it displays products instead of categories.

    Let us know if you have any questions.

    Thread Starter chrissmit

    (@chrissmit)

    Hi,

    Taking out the shortcode solved the problem.

    Thank you!

    I’m glad to hear that did the trick ??

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Categories Display Twice on Shop page’ is closed to new replies.