Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support jaysupport

    (@jaysupport)

    Hi talk,

    Sorry for the delayed response. Without a little more info/details, I’m afraid it’s going to be hard to understand/figure out what’s going on. All the right div structure is there if you look at the source code of your page, which means the categories are just not getting populated. If you go to the product edit screen and change the category for a product, and then save it, does the category then return on the product page? Did you make any changes at all with anything else in your WordPress before this stopped working? When did this start? If you roll back the plugin to a previous version, does the category display come back?

    All that being said, if you can no longer save anything in the plugin, that’s probably your issue right there. Again, did you make any changes at all with anything else in your WordPress before this stopped working? When did this start? If you roll back the plugin to a previous version, does the category display come back? If not, then, if you open the console in your browser (https://balsamiq.com/support/faqs/browserconsole/), do you see any errors displayed there? What happens if you deactivate all your other plugins (temporarily, as a test), does the saving start to work again?

    Thread Starter talkuvit

    (@talkuvit)

    Hi jaysupport,

    I still have the following additional information for you, which is displayed to me when I activate WordPress DEBUG MODE.
    Maybe that will help us that we can fix the error:

    WordPress Database Error: [You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ‘Field_ID = 6’ at line 1]
    SELECT Meta_Value FROM plozx_UPCP_Fields_Meta WHERE Item_ID = 1791 and Field_ID = 6

    WordPress Database Error: [You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ‘Field_ID = 5’ at line 1]
    SELECT Meta_Value FROM plozx_UPCP_Fields_Meta WHERE Item_ID = 1791 and Field_ID = 5

    WordPress Database Error: [You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ‘Field_ID = 1’ at line 1]
    SELECT Meta_Value FROM plozx_UPCP_Fields_Meta WHERE Item_ID = 1791 and Field_ID = 1

    Plugin Support jaysupport

    (@jaysupport)

    What did you change to get the categories to start showing again? Was it a matter of figuring out why it wasn’t saving at all?

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Categories are no longer displayed on the catalog page’ is closed to new replies.