Catchable fatal error: Object of class WP_Post could not be converted to string

Hi there,
Thanks for choosing IntellyWP products.

Be aware we usually answer tickets on [email protected] so do not hesitate to contact us there sending us more information about how we can reproduce this issue, please.
We need a web page URL, or more, where we can check the source code to see what is going on and, eventually, some screenshots of your plugin settings or about how you have defined the script.
This is a typically WP order received thank you page where we can check what happens https://yourwebsite.com/checkout/order-received/227/?key=wc_order_57551effa7a05 (where 227 and 57551effa7a05 changes every time you make a new order).

I hope you can understand that, without information, it is very difficult for us to figure out how to reproduce your issue and, eventually, help you to fix it.

Alternatively, if you like the idea, you can send us valid WP credentials filling up this form here https://intellywp.com/report-a-bug/
We will connect to your website to check it out and understand what cause your issue.

Hello IntellyWP,

After your answered I did contact the support, and had an answer that I have been received, and will have an answer as soon as possible. Today, I still didn’t have any feedback about it (1 month+).

I responded to your message in order to know if you hadn’t forgotten 2 weeks ago, and didn’t have any answer. So I still don’t know what’s happening, the plugin didn’t have any update so the error is still there :(.

Any knews or any way to fix it faster ?

Thank you

First of all I apologize for the delayed response, we try to satisfy each request.
Did you try to update to the new version? If yes and the issue persists, please open a ticket on [email protected] in this way we can track it and resolve your issue as soon as possible.

Hi Intelly WP,

I’m following up on this topic because I opened a ticket through [email protected] for 5 months now, and still in the day, I didn’t receive any support (I always update the plugin to the latest version when I see it, so yes the updates that have happened didn’t change anything).

I sent a video of the problem, I sent accesses of a dummy website showing the problem (The problem happens in a brand new website with only the 2 plugins involved), I only had 2 answers from the intellywp team : One to ask me to update the plugin, and one that said that the error can’t be reproduced (based on the screenshot the tester forgot to submit a review in the end) => So I sent a video and access to show it.

I’m desperate I have people not beeing able to let review on my website for 5 months, and I don’t want to uninstall tracking code manager because I need it to handle my scripts !

If I need to pay anything to get any support on this and fix the problem, please let me know. I don’t know what to do, I am waiting for answers from intellywp staff (each answer comes every one month and a half !!!), and there is none !

Please let me know what I should do or how much would it cost to resolve the issue, it looks like something so simple and at this point I just want this issue to be solved one way or another, even if I have to pay for the support, if you don’t want to assist the issue also please let me know so I can see what is going on with a programmer, but I can’t wait for the next few months for it to be solve.

Thank you in advance

Hi @estevenin,
I’m very sorry about our delay!
It seems that the system didn’t assign the ticket correctly.
I’m asking to our Devs and I’ll keep you posted!

Thank you for your patience!

Julie.

Hi There,
I see. Should I send a new ticket again ?
By the way I have been trying to find the cause of the problem, and I did. Inside the file /includes/core.php, your have this function at the very begenning of the file :

<?php
//per agganciarsi ogni volta che viene scritto un contenuto
add_filter('wp_head', 'tcmp_head');
function tcmp_head(){
    global $post, $tcmp;

    $tcmp->Options->setPostShown(NULL);
    if($post && isset($post->ID) && (is_page($post->ID) || is_single($post->ID))) {
        $tcmp->Options->setPostShown($post);
        $tcmp->Log->info('POST ID=%s IS SHOWN', $post->ID);
    }

    //future development
    //is_archive();
    //is_post_type_archive();
    //is_post_type_hierarchical();
    //is_attachment();
    $tcmp->Manager->writeCodes(TCMP_POSITION_HEAD);
}

If I happen to comment or delete this line here :

$tcmp->Options->setPostShown($post);

Then it no longer conflict with the other plugin and this one is working fine. So of course I wouldn’t delete this line because I guess it is crucial to Tracking Code Manager working well, but maybe it can be a clue for your team to investigate.

I have tryed to hire a developper myself but haven’t been successful, I guess it is tricky when you come from nowhere, trying to comprehend an existing logic of a plugin.

By the way I have setup a dummy website with only these 2 plugins, I guess it would help because last time I heard from the support they said they weren’t able to replicate the issue.

Please let me know.

Hi Estevenin,
We really apologize for the delay, we had a massive tickets incoming in the last months and we are trying to handle them all.

We really appreciate your patience.
We are checking your ticket and we will come back to you soon.

– Thomas