Catalogue gets Regular Price and not Sales price

Hi @dantekavala,

Thanks for reaching out. Happy to help you with this!

To get started, would you please tell me a little bit more about how your sale price is being determined? Are you using the built-in WooCommerce sale price field, or is this being set by another plugin or code?

Looking forward to hearing more about this.

Thanks,
Marcus

The sale price is from the core functionality of the Woocommerce. When I check the catalogue in business.facebook.com, I can see the Sales Price in product fields with the correct amount, but when I tag that product on a photo or create an ad, the original price is shown instead of the sale price.

Hi @dantekavala,

Thank you for adding those additional details and for confirming that the sale price is syncing to the catalog. Since it is not showing correctly for tagged photos and ads specifically, I might recommend reaching out to Facebook directly for help on this. Currently, the Facebook for WooCommerce plugin does not have a specific integration with photo tagging and ads.

Would you please give that a try and let me know what they say?

Thanks,
Marcus

Hey @dantekavala,

It has been a while since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

Thanks,
Benjamin