Catalogue connection problem

  • Resolved honlapdavid

    (@honlapdavid)


    3 years, 1 month ago

    Hello,

    i need help with modul. I duplicated the site, and now we have 2 sites in different domains. (different database). On both site i use same modul “Facebook for Woocomerce” but if i connect the site (any site) with Facebook Catalogue, for some reason both site start to use same catalogue (this edit takes several hours to get done, without my agreement). But every site has sepereated catalogue and facebook site, and i set them seperatly.

    I dont undestand why does it this, beacuse we are talking about two different sites. Can you help me please what is the problem?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @honlapdavid

    Thank you for reaching out!

    Can you try re-connecting the plugin to Facebook for both of your websites and see if this resolves the issue?

    Also, in order for us to get a better understanding of your site setup, could you please share a copy of your website’s System Status Report?

    You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

    Looking forward to your response.

    Thread Starter honlapdavid

    (@honlapdavid)

    Yes we are tested reconnecting lot of times-, not helped.

    Site 2 (duplicated)

    
### WordPress Environment ###

WordPress address (URL): https://astron-gyertyak.hu
Site address (URL): https://astron-gyertyak.hu
WC Version: 6.1.1
REST API Version: ? 6.1.1
WC Blocks Version: ? 6.5.2
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.0.3
Log Directory Writable: ?
WP Version: 5.9
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: hu_HU
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.26
PHP Post Max Size: 512 MB
PHP Time Limit: 600
PHP Max Input Vars: 1000
cURL Version: 7.47.0
OpenSSL/1.0.2g

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.9-MariaDB-1:10.5.9+maria~focal-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.1.1
WC Database Prefix: gjplhe
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### Post Type Counts ###

attachment: 2280
cms_block: 27
cookielawinfo: 6
custom_css: 2
custom-css-js: 4
customize_changeset: 2
efbl_skins: 3
fgf_master_log: 565
fgf_rules: 1
mc4wp-form: 1
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oembed_cache: 10
oxy-testimonial: 2
page: 25
post: 32
product: 355
product_variation: 57
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revision: 244
shop_coupon: 80
shop_order: 1
tablepress_table: 1
wafs: 1
woodmart_sidebar: 1
woodmart_slide: 7
wpcf7_contact_form: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (13) ###

Klasszikus szerkeszt?: írta WordPress-k?zrem?k?d?k – 1.6.2
Classic Widgets: írta WordPress-k?zrem?k?d?k – 0.3
Contact Form 7: írta Takayuki Miyoshi – 5.5.4
Cookie Notice & Compliance for GDPR / CCPA: írta Hu-manity.co – 2.2.1
Easy WP SMTP: írta wpecommerce
alexanderfoxc – 1.4.7

WPBakery Page Builder: írta Michael M - WPBakery.com – 6.8.0
Rank Math SEO: írta Rank Math – 1.0.81.1
HuCommerce | Magyar WooCommerce kiegészítések: írta HuCommerce.hu – 30.2.0
WooCommerce: írta Automattic – 6.1.1
Woodmart Core: írta  – 1.0.30
Wordfence Security: írta Wordfence – 7.5.7
WP Rocket: írta WP Media – 3.10.6
WPS Hide Login: írta WPServeur
NicolasKulka
wpformation – 1.9.3

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: ?
Force SSL: –
Currency: HUF (Ft)
Currency Position: right
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Webshop f?oldal: #4 - /uzlet/
Kosár: #2070 - /kosar/
Pénztár: #2934 - /penztar/
A fiókom: #2626 - /sajat-fiokom/
általános Szerz?dési Feltételek: #5863 - /aszf-felhasznalasi-feltetelek/

### Theme ###

Name: Woodmart
Version: 6.2.3
Author URL: https://themeforest.net/user/xtemos
Child Theme: ? – Amennyiben a WooCommerce-t egy olyan szül?sablonban módosítunk
amelyet nem saját magunk készítettünk
akkor javasoljuk a származtatott sablon használatát. Hogyan készítsünk származtatott sablonokat

WooCommerce Support: ?

### Templates ###

Overrides: woodmart/woocommerce/archive-product.php
woodmart/woocommerce/cart/cart-item-data.php
woodmart/woocommerce/cart/cart.php
woodmart/woocommerce/cart/cross-sells.php
woodmart/woocommerce/cart/mini-cart.php
woodmart/woocommerce/checkout/form-checkout.php
woodmart/woocommerce/checkout/thankyou.php
woodmart/woocommerce/content-product-cat.php
woodmart/woocommerce/content-product.php
woodmart/woocommerce/content-single-product.php
woodmart/woocommerce/content-widget-product.php
woodmart/woocommerce/global/breadcrumb.php
woodmart/woocommerce/global/form-login.php
woodmart/woocommerce/global/quantity-input.php
woodmart/woocommerce/loop/add-to-cart.php
woodmart/woocommerce/loop/loop-end.php
woodmart/woocommerce/loop/loop-start.php
woodmart/woocommerce/loop/no-products-found.php
woodmart/woocommerce/loop/orderby.php
woodmart/woocommerce/loop/pagination.php
woodmart/woocommerce/loop/sale-flash.php
woodmart/woocommerce/myaccount/form-login.php
woodmart/woocommerce/product-searchform.php
woodmart/woocommerce/single-product/add-to-cart/grouped.php
woodmart/woocommerce/single-product/add-to-cart/variable.php verzió 3.5.5 elavult. Az új verzió: 6.1.0
woodmart/woocommerce/single-product/meta.php
woodmart/woocommerce/single-product/product-image.php
woodmart/woocommerce/single-product/product-thumbnails.php
woodmart/woocommerce/single-product/rating.php
woodmart/woocommerce/single-product/related.php
woodmart/woocommerce/single-product/sale-flash.php
woodmart/woocommerce/single-product/tabs/tabs.php
woodmart/woocommerce/single-product/title.php
woodmart/woocommerce/single-product/up-sells.php
woodmart/woocommerce/single-product.php

Outdated Templates: ?

						Hogyan kell frissíteni

### Action Scheduler ###

Complete: 1?210
Oldest: 2022-01-09 18:37:23 +0000
Newest: 2022-01-31 08:49:30 +0000

Pending: 88
Oldest: 2022-01-31 08:49:55 +0000
Newest: 2022-02-07 08:45:56 +0000

### Status report information ###

Generated at: 2022-01-31 09:49:53 +01:00
    • This reply was modified 3 years, 1 month ago by honlapdavid.
    • This reply was modified 3 years, 1 month ago by Yui. Reason: formatting

    Hi @honlapdavid,

    Thanks for providing the system status report. I took a look at it and it seems that you pasted a report for another website as I could not find the Facebook for WooCommerce plugin under the active plugins in the provided report.

    Can you please check that and provide the correct system status report?

    Looking forward to hearing back from you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Catalogue connection problem’ is closed to new replies.