Catalog visibility not save changes

  • mbdireccion

    (@mbdireccion)


    4 years ago

    Hi, I change in my products the option of “catalog visibility” to “Only in the shop” or “Only in search results” or “hidden”, aply, update AND NO CHANGE IS SAVED and is always in the first option “In the shop and in search results”

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    The most common causes that I’ve seen for that is a plugin/theme conflict. To check whether that’s the case here, is the same thing happening after running a conflict test as outlined at https://docs.woocommerce.com/document/how-to-test-for-conflicts/ ?

    Thread Starter mbdireccion

    (@mbdireccion)

    Hi, thanks for your email. The issue persists and theese are the steps followed:
    1- Installed Staging plugin
    IN STAGING:
    1- Deleted all the plugins except Woocommerce
    2- Deleted all the themes and child themes and installed Twenty Nineteen
    3- Installed plugin Health Check
    4- Cheked the site wuth Health Check and NO conflict found
    —
    5- Deleted all the products and created 1 new

    *******************************************************
    While you think about where can be the problem, can you tell me please, the table where is saved the value of the options “shop only” and the other three when you select them?
    ******************************************************

    Thanks for your help and is very important because I′m afraid that won′t save any other and more important change that i can not imagine right now.

    I′ll wait for your answer. Thanks again

    Thread Starter mbdireccion

    (@mbdireccion)

    Hi, is there anybody out there?

    Thread Starter mbdireccion

    (@mbdireccion)

    Hi, I′m working on it and I see that if I set a product as “only in search results” in the table “term_relationships” is included a new line with the ID product and the term taxonomy id 473, that is the id for the taxonomy “Exclude from catalogue” so when I select the option, it is inserted in the table but it does not show in the dashboard and is always in the default option “Show in the shop and in the search results”.

    We must find why it does not change it in the dashboard if itcorrectly in the table.

    I′ll wait for you. Thanks

    Thread Starter mbdireccion

    (@mbdireccion)

    Hi, I′ve checked that all the changes that i make in my dashboard go to the tables, but when I save changes, they do not appear in my dahsboard and they do not appear in the front-end.

    For exmaple, in a producto I select “Featured” or “not showing un search results”, save changes, and it nothing happen and in the front-end it continue showing in the search results.

    I′ll wait for yhour answer.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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