Cashcred Withdrawal date

  • Resolved ridhuanshah

    (@ridhuanshah)


    2 years, 6 months ago

    Hello MyCred team! first of all i just want to thank you for creating such an awesome plugin.
    Right now i have an issue with the with the pending withdrawal date on the frontend, as it kept changing, wasn’t it supposed to be a date that record the time when the withdrawal was requested? and the time is also not accurate because it doesn’t follow the backend CashCred withdrawal date. This is kind urgent for me please help if possible. is there a way i can share my account or show screenshot to make sure you guys can see it better? thank you!

    regards,
    Ridhuan Shah

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • A.Tariq

    (@arsalantariq)

    @ridhuanshah,

    Thank you for contacting us, Please share your backend and frontend screenshots. Are you only talking about the withdrawal pending time on the backend or front end? or are you also concerned about that when the request is approved on the backend the approved time does not match with the time on the frontend?

    Thread Starter ridhuanshah

    (@ridhuanshah)

    I reviewed all of my other website that are using Mycred, all of it have the same issue, if anyone can respond to this I would be very grateful. Thank you!

    *Edit
    I dint see the reply just right after I make another comment I see that there is already a support message let me get you the screenshots

    • This reply was modified 2 years, 6 months ago by ridhuanshah.
    • This reply was modified 2 years, 6 months ago by ridhuanshah.
    Thread Starter ridhuanshah

    (@ridhuanshah)

    Hi A.Tariq, thank you for the respond

    This is the front-end and the back-end, as you see i put in the description on each image. please let me know if you want me to provide anything else, thank you very much!

    https://ibb.co/mFq09KN
    https://ibb.co/d6q6Fy3

    *Edit

    Q: Are you only talking about the withdrawal pending time on the backend or front end?
    A: The inaccurate time is on the frontend, the correct time is on the backend.

    Q: “or are you also concerned about that when the request is approved on the backend the approved time does not match with the time on the frontend?”
    A: Yes is it possible for the date and time to be match?

    • This reply was modified 2 years, 6 months ago by ridhuanshah.
    A.Tariq

    (@arsalantariq)

    @ridhuanshah,

    Please use the updated plugin shared below also do let us know how it is working for you.

    Download Link: https://we.tl/t-eK1LotEtl6

    Thread Starter ridhuanshah

    (@ridhuanshah)

    Hi A.Tariq,
    First of all I’m sorry for the late respond, the customization you make for the plugin actually fixed the issue flawlessly but can this be implemented on the upcoming Mycred plugin? after I updated the plugin to version 2.4.9 the problem came back. Right now I’m just using the version you provide but the plugin cannot be updated as for now.
    thank you for the support!

Viewing 5 replies - 1 through 5 (of 5 total)
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