Cash on Delivery Showing as Completed

  • Resolved Sherry22

    (@sherry22)


    1 year, 4 months ago

    Hello,

    My site was working as expected when someone checked out cash on delivery the status was pending but now it is going straight to completed. Can you suggest some fixes or settings to check or change?

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @sherry22

    Thanks for getting in touch!

    I noticed that your issue appears marked as resolved. Did you manage to sort it out yourself, or do you still need some assistance with this?

    Looking forward to your response!

    Thread Starter Sherry22

    (@sherry22)

    Hello, I figured out the issue was because a vendor was selected. When I removed the vendor from a product, the order goes to processing. Does this make sense to you because of cash on delivery (payment not setup yet)?

Viewing 2 replies - 1 through 2 (of 2 total)
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