Cash On Delivery Not charged

  • Hello!

    There was an order where Cash on Delivery did not get charged, whereas normally is 2€.
    Could be due to a possible conflict of the plugin;

    I activated a few days ago.

    Furthermore, I was reassured that the issue was not server-side generated, so now I am searching the cause within Woocommerce and new plugins.

    Please let me know in case you need admin panel credentials.

    Thank you in advance!

    Kind Regards,

    Kalliopi

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author FullStack-ing

    (@fullstackhouse)

    Hi,

    Was COD the selected payment method in the processed, and the fee was 0 or COD wasn’t the payment method at all?

    Please be kind enough to send the order meta data from the db.

    Best Regards

    Thread Starter vriskowebsites

    (@ktsiana)

    Ηello!

    Thank you for your reply!

    COD was the selected payment method and should have been charged by 2€ more.

    Waiting for your reply!

    Kind Regards,
    Kalliopi

    Plugin Author FullStack-ing

    (@fullstackhouse)

    Please be kind enough to send the plugin settings and order’s meta

    Thanks

    Thread Starter vriskowebsites

    (@ktsiana)

    Ηello again!

    COD Settings
    – 1
    – 2
    – 3
    – 4

    Unfortunately, I am not able to send you order meta.
    But, I made an export

    Thank you in advance!

Viewing 4 replies - 1 through 4 (of 4 total)
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