Cartflows Session Expired error on Opt-in

  • Resolved bcarver

    (@bcarver)


    1 year, 4 months ago

    I am using wordpress with divi. No matter what I do I can’t get get rid of this error when it comes time to input customer info. Only one cache plugin installed and I tried adding the link of this flow to its exclusion. Nothing.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Aamir

    (@aamiribsf)

    Hello @bcarver ,

    Greetings for the day!

    The “session expired” error you’re encountering is often associated with CartFlows pages being cached. You mentioned that there is one caching plugin on your site and you have already excluded the pages, but it’s worth noting that server-side caching can also contribute to this issue.

    After a thorough review of your page, I can confirm the presence of the “session expired” error. Upon further investigation, it’s evident that the checkout page is indeed being cached from the server side. You can verify this by observing the “Cf-Cache-Status: HIT” in the response header.

    To provide a clearer picture, here’s a reference screenshot:?https://d.pr/i/CvBOrm

    In order to resolve this issue, I recommend reaching out to your hosting team and requesting them to exclude CartFlows pages from server-side caching.

    I hope this information proves helpful. We eagerly await your response.

    Best regards,

    Plugin Support Sravan Bhaskaravajjula

    (@bhshravankumar)

    Hello @bcarver,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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