CartFlow can’t process Stripe payment on second downsell

  • Resolved tarikbisevac

    (@tarikbisevac)


    2 years, 2 months ago

    I have this flow: checkout – upsell1 – downsell1 – downsell2.
    When user comes to second downsell, cartflows can’t process the payment (ir is it Stripe?) and it is just loading.

    It shows like this: https://snipboard.io/zgrtOy.jpg

    You can see it on image but it says: Processing Order…

    As I can see on Stripe payments – it is paid.
    But in Woocommerce it says Panding payment

    In console I get this error: jquery.min.js?ver=3.6.0:2 POST https://websitename.com/wp-admin/admin-ajax.php 500

    • This topic was modified 2 years, 2 months ago by tarikbisevac.
    • This topic was modified 2 years, 2 months ago by tarikbisevac.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter tarikbisevac

    (@tarikbisevac)

    I have found an issue, working on it to fix it.

    There is some problem with Woocommerce subscription plugin. The second subscription payment sets as Panding payment.

    Plugin Support Shravan Bhaskaravajjula

    (@bhshravankumar)

    Hello @tarikbisevac,

    Please update us if the down-sell payments are working after you fix the Woocommerce subscription plugin.

    Looking forward to hearing from you.

    Thread Starter tarikbisevac

    (@tarikbisevac)

    Nope, still doesn’t work.

    So here is the thing: when I change Offer settings in Miscellaneous Settings in CartFlows to ‘Add to main order’ – the use case abowe works, but the purchase on last upsell is not good. I am connected to Zapier, and Zapier doesn’t receive data from the last upsell.

    But if I change settings to ‘Create a new child order (Recommended)’ everything else works except buying both downsells.

    Do you have any suggestions?

    Thread Starter tarikbisevac

    (@tarikbisevac)

    It is always the last downsell that doesn’t work. For some reason it doesn’t send any data to Zapier.

    Hi @tarikbisevac,

    Thank you for your reply.

    Upsell and downsells are CartFlows Pro features, and we are not allowed to provide support for Pro version here on the forums, which are dedicated only to free version.

    As you’re a pro user, I recommend lodging a ticket on our support center so we can provide a better support experience for you.

    Best,

Viewing 5 replies - 1 through 5 (of 5 total)
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