cart_updated event not firing

  • Resolved victorpapaye

    (@victorpapaye)


    2 years, 8 months ago

    Hello,

    I set up an Abandoned cart workflow.
    The order_completed event works fine. However, the cart_updated events are not firing so I cannot have my workflow working.
    Any idea? all the plugins are up to date.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support alexisbienayme

    (@alexisbienayme)

    Hi Victor,

    Thanks for contacting us !

    I have checked your website and your account, and I could find that the events ‘cart_updated’ are getting generated, so everything is working fine.

    If you still have difficulties about the track events, don’t hesitate to get back to us so we will investigate again.

    I remain at your disposal for any information.

    Best Regards,

    Thread Starter victorpapaye

    (@victorpapaye)

    Hello,
    Where do you see that? because my logs do not show that, and the workflows based on cart_updated are never triggered.
    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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