Cart slides in empty at checkoutpage, on mobile devices

  • Anonymous User 18860118

    (@anonymized-18860118)


    2 years, 10 months ago

    Good day sir/madame,

    When on the checkout-page pressing the Cart-icon, the (shopping)cart slides in empty, on mobile devices. On desktop view I get redirected to the cart-page, so the issue does only appear with mobile devices.

    Screenshot cart slides in empty when mobile view:
    https://ibb.co/1fLsFK8

    So I have tried to disable all plugins (except Woocommerce), but it did not fix the issue. I have tried several other thema’s like OceanWP, those redirect to the cart-page and there is no issue. Also I have tried several mobile devices and web-browsers.

    I would like to keep using the Astra Theme.
    Would you please let me know how I can solve this issue?

    Thanks in advance.

    Best regards,

    Victor307

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @victor307,

    Yes, we are aware of this issue. We are sorry for the inconvenience you may have because of this.

    We have fixed it and if everything is running as expected, this should be included in the next update. If you need this to be fixed immediately on your site, please consider opening a ticket thru our Support Portal and we will provide you with the dev version which includes the fix for this issue.

    Kind regards,
    Herman ??

    Thread Starter Anonymous User 18860118

    (@anonymized-18860118)

    Hello Herman,

    Thanks for your response, I am happy you are ware of this issue.
    I am looking forward to the next update. Have great day.

    Best regards,

    Victor307

Viewing 2 replies - 1 through 2 (of 2 total)
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