Cart simulation is killing my site

  • Resolved chriscarman

    (@chriscarman)


    1 month, 2 weeks ago

    The cart simulation is absolutely hammering my site. Half of my access log is just requests for /?wc-ajax=ppc-cart-script-params&shipping=1. I found this support page that says to add this filter:

    add_filter( 'woocommerce_paypal_payments_simulate_cart_enabled', '__return_false' );

    I turned that code into a plugin, activated it and I’m still getting requests for the ajax link above. I also tried to AI assistant on woocommerce.com and it was useless. I also tried to submit a tech support request using the form, and it wouldn’t go through.

    Please, please, please add an option to turn off this unnecessary bloatware feature! I shouldn’t have to edit my theme’s functions.php file to get a plugin to stop hammering my site with a completely unnecessary feature. I found support posts for this same issue that are over a year old, so it should have been resolved by now.

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  • Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @chriscarman

    First, to assist you better, we would like to review your system status report. Please follow these steps to share your system status report with us:

    1. Navigate to the WooCommerce / Status section in your site’s admin panel.
    2. Click on the Get system report button and then click Copy for support.
    3. Paste the report into our PrivateBin.
    4. Once uploaded, please share the link with us so we can review the details thoroughly.

    Additionally, if the smart button is enabled in your mini cart, you can try removing it by navigating to the plugin settings under the “Standard Payments” tab. If this does not resolve the issue, you may want to try removing the entire mini cart as well just for testing purpose.

    Beyond this, please enable logging in the plugin settings under the “Connection” tab. This will allow every transaction to generate a log entry. Please note that if “Logging” wasn’t enabled previously, there will be no prior records. In this case, we’ll need to wait for upcoming failed orders to generate new log entries.

    Once logging is enabled, you can access the logs by going to WooCommerce > Status > Logs and selecting the most recent “woocommerce-paypal-payments” file corresponding to the date of the failed order.

    Please upload the logs to our PrivateBin and share the link with us so we can investigate further.

    We appreciate your patience and look forward to resolving this issue as soon as possible.

    Kind Regards,

    Krystian

    Thread Starter chriscarman

    (@chriscarman)

    I decided to just switch to Payment Plugins for PayPal WooCommerce and so far it’s working great. It hasn’t slowed down my site and I haven’t noticed any strange and excessive ajax requests in the server logs. No offense, but I don’t think I’ll be using your plugin again.

Viewing 2 replies - 1 through 2 (of 2 total)
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