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  • Plugin Support Tanvir Hasan

    (@tanvirh)

    Hi @alexliii

    It looks like there might be a conflict between the Dokan and the site theme or another plugin. To troubleshoot this, please try the steps below.

    • Please deactivate all plugins except the Dokan, Dokan Vendor Dashboard, and WooCommerce.

    If the above method doesn’t resolve your problem, go for the next.

    • Switched to any default theme like Twenty Twenty or Storefront.
    • Clear your site cache as well as the browser cache and try the process again.

    You can follow this third-party article to trace the conflict.

    If the problem gets resolved, it can be said that there’s a conflicting theme or plugin on your site.

    I hope the information will help.

    Thanks!

    Plugin Support Tanvir Hasan

    (@tanvirh)

    Hi @alexliii

    As we haven’t heard back from you for a while, we’ll consider this topic resolved. If you encounter any further issues, please don’t hesitate to open a new topic.

    Thanks!

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