cart reducer stuck on one product

  • Resolved alttankcanada

    (@alttankcanada)


    6 years, 4 months ago

    Hi, firstly – great plugin!

    I have an issue with one product. It seems someone left 30 units in their cart but it has not cleared from the ‘held’ stock for over a day… is there a place I can manually clear this so it is up to date?
    I do not have any caching software on my site…

    thanks

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  • Plugin Author James Golovich

    (@jamesgol)

    We’re these items added to the cart before the plugin was installed? If so they never will expire.

    You can clear all WooCommerce sessions/carts through the WooCommerce backend. Don’t remember the exact spot at the moment though.

    Thread Starter alttankcanada

    (@alttankcanada)

    That was the tip I needed!

    Woocommerce -> Status -> Clear Customer Sessions

Viewing 2 replies - 1 through 2 (of 2 total)
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