• Hello,

    A quick question – Is it possible to recover an abandoned cart for admins (like from Wp Admin -> Abandoned Carts page)? I see that in the free version I can only delete abandoned carts in the list.

    Thanks,
    Edgars

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Nauriskolats

    (@nauriskolats)

    Hi Edgars,

    Thank you for your question. Not really sure if I understand what you are trying to achieve..
    What do you mean exactly by recovering abandoned carts for admins?

    Best,
    Nauris

    Thread Starter WEBHAUS

    (@webhaus)

    Hello, sorry for this unclear question, I was bit in a hurry. Currently when using your plugin, the client fills in the details on the checkout page and if he bails from it, without submitting the order, the order (products in cart + client info) goes into the Abandoned Carts section, which is good.

    The admin (store manager) then sees these abandoned carts and client information in the “WooCommerce” -> “Abandoned Carts” section as a list. This list is grouped in All / Recoverable / Ghost / Recovered sections and each record has an option “Delete”, but no option to recover the abandoned order (e.g. option to put it straight into the orders list with the status of “Pending payment” or something).

    Is it possible (presumably in pro version) to get an option to recover this order, so it goes into “Woocommerce” -> “Orders” section with the pending status? From what I understand, now the only way to recover the order (if client has filled in his details), is from the e-mail which goes to the client.

    Thanks,
    Edgars

    Plugin Contributor Nauriskolats

    (@nauriskolats)

    Thank you for clearing that up.

    I’m afraid that we do not have such feature at the moment. However, it is actually in our wish-list, but hasn’t been a much requested one as other features that we are working on and releasing with every new version :).

    Thank you for sharing your request, I’m going to add additional vote for this feature!

    Best,
    Nauris

Viewing 3 replies - 1 through 3 (of 3 total)
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