Cart Page Issue

  • Resolved karll10

    (@karll10)


    1 year, 5 months ago

    Hi,

    There seems to be an issue with the cart page since the latest update. If you want to remove an item from the cart, its displaying text rather than just the X.

    See screenshot -> https://imgur.com/a/LmGrFMZ

    I cannot provide a link to the site as it is in development.

    Can you please advise?

Viewing 13 replies - 1 through 13 (of 13 total)
  • Thread Starter karll10

    (@karll10)

    I meant to say, this issue displays when viewing on desktop and mobile…

    • This reply was modified 1 year, 5 months ago by karll10.
    Plugin Support David G

    (@gravid7)

    Hi @karll10

    Could you please send me a list of active modules at your end?

    So we can check and help you.

    Thread Starter karll10

    (@karll10)

    Hi David,

    The only active module is Product Input Fields.

    Plugin Support David G

    (@gravid7)

    Hi @karll10

    If possible can you please share screenshots of your configuration settings? So, we can check and help you.

    Thread Starter karll10

    (@karll10)

    Hi David,

    Where can I view the configuration settings?

    Plugin Support David G

    (@gravid7)

    Hi @karll10

    Thanks for your message.

    Please provide screenshot of the Product Input Fields module settings.

    Thread Starter karll10

    (@karll10)

    Hi David,

    No problem, here you go -> https://imgur.com/a/41Z4q98

    Plugin Support David G

    (@gravid7)

    Hi @karll10

    Can you please temporarily change the theme (Storefront) and check this? I checked the same settings and it works properly on our demo.

    If still not working then try to update the plugin to the latest version.

    Thread Starter karll10

    (@karll10)

    Hi David,

    Im sorry but we cannot do that as the site was launched yesterday. The plugin is on the latest version.

    Can you please advise?

    Thanks

    Thread Starter karll10

    (@karll10)

    Hi David,

    Is there any update on this please as my client is wondering what is going on?

    Plugin Support David G

    (@gravid7)

    Hi @karll10

    Can you please contact us from our website? So, we can take a deeper look and help you.

    Thread Starter karll10

    (@karll10)

    How am I meant to contact you on your website when I do not have a premium account? I really need to get this sorted as it is dragging on now.

    Can you please advise?

    Thread Starter karll10

    (@karll10)

    Hi,

    Its been 5 days now and no reply, can you please advise?

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘Cart Page Issue’ is closed to new replies.