• Resolved daenra

    (@daenra)


    I can see Related Product on desktop but not in a mobile screen. Can somebody help me to find a solution? Thanks.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support CartFlows Team

    (@cartflows)

    Hello @daenra

    Thank you for getting in touch with us.

    If you are referring to the Cart page of the WooCommerce that it is not displaying the Related Products then let me tell you that the Cart page is not managed by the CartFlows it is been managed by the WooCommerce plugin.

    So, if the related products are not displaying on the Cart page then I would suggest you to get in touch with the WooCommerce plugin author.

    Please let me know in case you have any questions.

    Thread Starter daenra

    (@daenra)

    Hi, thanks for your answer. It is happening in the Checkout Page, it shows 2 recommended products on the desktop screen but not in the mobile screen…

    Plugin Support CartFlows Team

    (@cartflows)

    Hello @daenra

    Thank you for getting in touch with us!

    That’s strange, actually, CartFlows does not handles the display of the related products on the checkout page. Can you please check does the same is happening on the default WooCommerce’s checkout page?

    If the same is happening then the same will be displayed on the Cartflows Checkout page as well. Because, the CartFlows is based on the WooCommerce and pulls the same data from the WooCommerce itself.

    I am looking forward to hearing from you.

Viewing 3 replies - 1 through 3 (of 3 total)
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