Cart page assigned to two WooCommerce pages

  • Hi

    I am trying to:
    Fix the issue that /warenkorb (means /cart but for German) leads to a weird page and displays products instead of just the empty cart page. These products should be visible on the startpage of the shop at /shop, but not for the cart.

    I expected to see:
    The cart on the page /warenkorb (no information or products should be visible below)

    Instead, I got:
    A weird page with WooCommerce products at /warenkorb (cart) and I suspect this is due to either the multi lingual or multi currency setup using “WooCommerce Multilingual & Multi-Currency” (but I am not sure). Could also be related to WooCommerce directly.

    debug.log was enabled just before, no useful information found there.

    WooCommerce is configured and setup correctly (cart page is set to cart, checkout page is set to checkout).

    However, in the admin I can for the page “Warenkorb” there are two Woo pages assigned (shop and cart) – which is very weird and according to WooCommerce Pages this should be impossible since WooCommerce 3.7.

    The site is using WordPress 6.1.1.
    Theme: Storefront 4.2.0 (child theme in use)

    Some plugins in use
    WPML 4.5.14
    Code Snippets 3.2.2
    CF7 5.6.4
    CF7 multilingual 1.1.0
    WooCommerce 7.1.0
    WooCommerce Weight Based Shipping 5.3.27
    WooCommerce Blocks 9.0.0
    Country Based Payments for WooCommerce 1.4.2
    WooCommerce Multilingual & Multi-Currency 5.0.2

    Other info
    PHP 7.4.33

    I already tried disabling plugins one by one, no luck yet.
    Any idea if that is a bug or where this issue comes from?

    Thanks a lot,
    Michael

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @michih

    Thanks for reaching out!

    I checked the Cart page, https://www.quart.ch/warenkorb/, and verified that the products are displaying on my end here:

    Image Link: https://snipboard.io/osuYU3.jpg

    Can you please go to WooCommerce > Settings > Advanced > Page Setup, verify that the correct page/endpoint is set here?

    Image Link: https://snipboard.io/GZ6Wzn.jpg

    If so, please go to your Cart page and verify that the proper shortcode is added: [woocommerce_cart]

    If checking of all these items and the issue is still not resolved, please share your System Status Report, that will help us further troubleshoot.

    You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    Thanks!

    Thread Starter Michael Sutter

    (@michih)

    Hi @xue28

    Thanks a lot for your kind reply.

    Can you please go to WooCommerce > Settings > Advanced > Page Setup, verify that the correct page/endpoint is set here?

    -> Done – I can confirm that for the cart page, the page “cart” is assigned correctly. For checkout we have the checkout page assigned etc. It is correct there.

    If so, please go to your Cart page and verify that the proper shortcode is added: [woocommerce_cart]

    -> Correct – I can also confirm that the cart page has just the content (shortcode) and it is [woocommerce_cart].

    Please find the system report below:
    system report removed again

    I see that “Shop-Basis” is set to /warenkorb as well.
    How and where can I change that?

    Last but not least, there are no fatal error logs.

    Thanks again for your support and reply.

    Best,
    Michael

    EDIT: The shop page was set to /warenkorb (cart for some reason), changed that back to /shop which solved the issue. Very weird.

    • This reply was modified 1 year, 11 months ago by Michael Sutter. Reason: system report removed

    Hi,

    The shop page was set to /warenkorb (cart for some reason), changed that back to /shop which solved the issue. Very weird

    Thanks for the head ups on that, if the issue happens again be sure to provide the system status report so that we can help to check.

    Best.

Viewing 3 replies - 1 through 3 (of 3 total)
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